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Quality Manager

Quality Manager

Micross CompanyDurham, NC, US
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The QM provides strategic quality leadership and implements programs to ensure proper execution of the facility's AS9100D / ISO9001 and ANSI / ESD S20.20 registered Quality Management System. The position directly manages inspection and quality support staff personnel. A successful candidate will empower the team and advance its performance and capabilities with strong analytical, technical, and organizational guidance. In addition, the QM is an integral participant for site audits and works closely with Operations and Program Managers to provide timely and thorough responses or actions to customers and suppliers. With an expanding facility and increased production volume, the QM ensures that all equipment, processes, and personnel are properly qualified and that jobs are processed to the proper military and / or customer specifications.

Job Duties :

  • Comfortable working in a cleanroom environment
  • Maintain, enhance, and enforce the facility's AS9100D / ISO9001 and ANSI / ESD S20.20 registered QMS
  • Operation of semiconductor metrology and inspection equipment
  • Hands-on measurements, and at times processing support related to wafer level advanced packaging technologies
  • Ensure organizational support and readiness for QMS audits.
  • Lead quarterly management review meetings of the QMS; tracking performance metrics and implementing corrective actions. Ensure the division's quality philosophy and culture is throughout the facility and appropriate tracking of key performance indicators to support adherence to policies.
  • Maintain corrective action system and continuous improvement efforts.
  • Maintain document control system, including : work instructions, internal procedures, personnel training records, tooling drawings, customer specifications, military standards, and quality records.
  • Ensure timely completion of equipment calibration and preventive maintenance.
  • Provide clear leadership quality personnel. Assign clear roles and tasks, assign accountability, devise performance metrics, and track performance.
  • Build quality into production by collaborating with manufacturing :
  • Ensure proper application of in-process quality inspection for sustained requirements compliance throughout production /
  • Implement incoming inspection of raw materials and from outsourced suppliers
  • Identify root cause of quality issues and document improvements for subsequent production runs.
  • Ensure the containment or other control of nonconforming material.
  • Lead customer interaction with regard to onsite audits, material returns, corrective actions, surveys, and compliance issues such as REACH, RoHS, and conflict metals.
  • Lead routine business meetings that drive sustained quality performance
  • Champion continuous improvement to drive efficiencies into our operational and transactional processes.

Requirements :

  • BS in engineering or physical sciences from a fully accredited institution, or equivalent work experience will be considered.
  • Minimum of 3 years of quality assurance in a manufacturing environment.
  • Experience operating / programming automated optical inspection equipment.
  • Experience with advanced packaging or semiconductor processing highly preferred
  • Experience with MIL-STD-883, 750, MIL-PRF-38535 / 4, and related standards, highly preferred.
  • Experience within the military / aerospace industry (or other highly regulated industry), preferred.
  • Experience with Lean Six Sigma, process improvement, and SPC, preferred.
  • Due to export control rules, must be a US citizen.
  • Job Skills :

  • Good hands-on lab skills, and good verbal and written communication skills.
  • Team player who can multi-task effectively in a fast-paced, lean environment while maintaining quality standards.
  • Proven leadership and people development skills. Ability to rapidly generate credibility and a high-degree of respect and trust within the organization.
  • High-energy, results-focused self-starter with the capability to be an agent of change.
  • Detail-oriented, with a logical and data analysis driven approach to problem-solving / decision making.
  • Computer skills (spreadsheets and ERP system).
  • Ability to understand technical drawings.
  • At Micross, our Core Values of integrity, communication, teamwork, quality and execution, self-discipline and accountability are cultivated throughout all levels of the organization.Micross provides a challenging and enjoyable workplace for members and supports the needs of the community.

    Micross provides competitive benefits including medical, HSA and FSA plans, dental, vision, company paid basic Life Insurance, Employee Assistance Program (EAP), 401k with employer match, paid leave, vacation, holidays, generous tuition assistance, 529 College Savings, Pet insurance, Legal insurance, and a range of well-being programs available.

    Enthusiastic

    Shows intense and eager enjoyment and interest

    Detail Oriented

    Detail Oriented

    Capable of carrying out a given task with all details necessary to get the task done well

    Dedicated

    Dedicated

    Devoted to a task or purpose with loyalty or integrity

    Thought Provoking

    Thought Provoking

    Capable of making others think deeply on a subject

    Team Player

    Team Player

    Works well as a member of a group

    Motivations

    Required

    Ability to Make an Impact

    Ability to Make an Impact

    Inspired to perform well by the ability to contribute to the success of a project or the organization

    Goal Completion

    Goal Completion

    Inspired to perform well by the completion of tasks

    Self-Starter

    Inspired to perform without outside help

    Education

    Required

    Bachelors or better in Engineering or related field.

    Experience

    Required

    3 years : 3 years :

    3 years experience in quality assurance in a manufacturing environment

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

    J-18808-Ljbffr

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