Platform Support Engineer
VirtualVocationsNorcross, Georgia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Platform Support Engineer to provide advanced technical support and troubleshoot complex issues.
Key Responsibilities
Manage and prioritize support tickets according to SLAs, ensuring timely resolution and effective communication
Conduct thorough investigations to identify root causes of technical challenges and collaborate on solutions
Provide frontline technical support for platform-related issues reported by customers and internal stakeholders
Required Qualifications
Bachelor's degree in computer science, Information Technology, informatics, or related field
5+ years of experience in a support team or similar role within a SaaS environment
Experience with ticketing systems and software such as ServiceNow, JIRA, or Azure DevOps
Knowledge of and experience working with REST APIs
Experience with cloud-based infrastructure and services preferred
serp_jobs.job_alerts.create_a_job
Platform Engineer • Norcross, Georgia, United States
Job_description.internal_linking.related_jobs A company is looking for a Platform Integration Engineer (Agentic Systems / Integrations).Key Responsibilities Design and validate APIs, SDKs, and event-driven pipelines for agentic workflows Revi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an Associate Platform Engineer.Key Responsibilities Support administration and configuration of the ITSM platform to enable enterprise processes Provide Tier 2 / 3 platfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Systems Architect to contribute to the strategic development of hardware and software platforms for network detection and response.
Key Responsibilities : Provide technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Cargill’s size and scale allows us to make a positive impact in the world.Our purpose is to nourish the world in a safe, responsible and sustainable way.
We are a family company providing food, ingr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Platform Support Engineer to provide advanced technical support and troubleshoot complex issues.
Key Responsibilities Manage and prioritize support tickets according to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Cargill’s size and scale allows us to make a positive impact in the world.Our purpose is to nourish the world in a safe, responsible and sustainable way.
We are a family company providing food...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Platform Engineer to join their remote team in Canada.Key Responsibilities Deliver infrastructure with Terraform CDKTF in partnership with development teams Maintain a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Core Platform Engineer who will enhance CI / CD pipelines in a growing environment.Key Responsibilities Manage, maintain, and test CI / CD pipelines for efficient so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Associate Technical Support Engineer (Eastern or Pacific Time).Key Responsibilities Review and handle customer inquiries, using established triage processes to resolve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Lead Data Platform Engineer responsible for designing, building, and operating an enterprise data platform focused on healthcare data.
Key Responsibilities Administer an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Principal Software Engineer to lead architectural vision and execution for their fintech platform.
Key Responsibilities Architect and design scalable, reliable systems f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
The Product Support Engineer provides technical support and information on Trenton products and their expected performance in response to customer calls and inquiries, and other duties as assigned....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Hardware Support Engineer - Field Device Operations.Key Responsibilities Monitor, maintain, and troubleshoot a fleet of field devices including cameras and POS transact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Support Engineer II to provide technical assistance and resolve customer issues related to their services.
Key Responsibilities Respond to customer support requests and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Position : L1 Application Support Engineer – Manufacturing & Supply Chain Location : Atlanta, GA (Onsite) Duration : Long term contract< / ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Valorx is seeking a dynamic Solutions Engineer to join our Professional Service Team.This role requires a creative thinker with a passion for solving complex customer challenges by designing tailor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Every successful engineering career needs a solid foundation, and thats exactly what youll get.Do your job right...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Escalation Support Engineer - Americas.Key Responsibilities Address and resolve complex technical issues through advanced troubleshooting Collaborate with engin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
FM is one of the world’s largest risk management and industrial property insurance organizations.With 76 office locations in over 60 countries worldwide, FM provides specialized property protection...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.The most powerful energy sources in the world need the most powerful minds behind them.As a Nuclear Reactors Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Platform Integration Engineer
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate Platform Engineer
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Platform Architect
VirtualVocationsAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior Platform Engineer - B2B Integration
CargillAtlanta, GA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Platform Support Engineer
VirtualVocationsDecatur, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Sr Platform Engineer - Cloud
CargillAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Platform Engineer
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Platform Engineer
VirtualVocationsDecatur, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Associate Technical Support Engineer
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead Data Platform Engineer
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Principal Software Engineer
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Hardware Product Support Engineer
Trenton SystemsDuluth, GA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Hardware Support Engineer
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Support Engineer
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
L1 Application Support Engineer
Brilliance Cyber Systems INCATLANTA, Georgia, USAserp_jobs.job_card.temporary
Solution Engineer
ValorxAtlanta, GA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Electronics Engineer
U.S. NavyAustell, GA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Senior Support Engineer
VirtualVocationsDecatur, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Consultant Engineer
FMACWORTH MEADOWS, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Nuclear Engineer
U.S. NavyAustell, GA, United Statesserp_jobs.job_card.full_time