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Property Manager

Property Manager

Avison YoungNew York, NY, US
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Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We've designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people's lives and we're in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

The Property Manager reports to Management and executes on all aspects of the management services delivery for the assigned property or portfolio. The individual in this position will supervise building staff and vendors and support with the operations and financial responsibilities of the managed asset(s) or building(s). Relationship building with client representatives and all tenants is required to quickly solve tenant issues that may arise and achieve the highest levels of tenant satisfaction. Build, lead and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement. Develop and manage operating budgets, forecasts, and financial reports to maximize profitability and minimize costs as well as a comprehensive 5-year Capital Improvement plan. Streamline operations to improve service delivery and reduce operational costs, ensuring high-quality management and compliance with local laws and building standards. Conduct market research to identify trends, opportunities, and risks in the real estate sector that could impact the organization. Implement environmentally sustainable practices and contribute to corporate responsibility goals. Ensure compliance with all relevant regulations and manage risks associated with real estate investments. Leverage technology and data analytics to enhance decision-making and operational efficiency while generating opportunities for additional revenue.

The base salary is aligned with market data and is estimated between $110,000 to $145,000 (salary) with the ability to achieve additional compensation through bonus. This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education / training, experience, and internal equity.

Responsibilities

  • Maintain a strong relationship and regular interaction with Property Owner / Client to ensure that objectives are being met.
  • Support and develop the planning, budgeting and control of operating and capital expenditures, including but not limited to the administration and preparation of annual budgets, forecasts, monthly reports, and variance reports.
  • Supervise and assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
  • Respond to tenant requests and coordinate with management and building staff to resolve the issues.
  • Monitor and enforce the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases.
  • Responsibilities include all aspects of lease administration including critical date master scheduling, lease notification and renewal notices.
  • Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements.
  • Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
  • Manage and supervise building staff, including oversight of scheduling and facilitating maintenance with vendors and tenants.
  • Perform property inspections on a regular basis and make recommendations to maintain and enhance the asset.
  • Maintain and support the compliance of property safety standards and building codes.
  • Assist in the Fire and Life Safety training and maintain the building emergency response plans and procedures, along with its related documentation of compliance.
  • Lead and direct emergency response.
  • Manage cash flow.
  • Maximize additional revenue opportunities.
  • Align amenities offering with the strategic vision of the client and community.
  • Document and track all certificates of insurance from vendors and tenants.
  • Maintain accurate and pertinent information for vendors and tenants.
  • Prepare correspondence and memos to tenants and vendors.
  • Establish and maintain positive relationships with internal and external tenants and vendors.
  • Coordinate with leasing brokers to quickly turn around vacant space and maximize occupancy and positive cash flow.
  • Support and provide leadership in a commitment to achieve AY and client expectations for service and business objectives. Consistently uphold and apply the company's policies regarding appropriate professional behavior to ensure that the values of the firm are exhibited by the actions of the staff.
  • Keep current on all developments in the local commercial real estate market affecting current or potential value of the portfolio.
  • Perform other related duties as requested.

Qualifications

  • Bachelor's Degree, preferably in business, real estate, or finance.
  • New York Real Estate Salesperson License required.
  • Candidate will possess a minimum of 4-5 years of related experience.
  • LEED AP, IREM CPM and BOMA RPA or other Real Estate Management certifications are strongly recommended.
  • Strong understanding of property management, facilities management and financial terms and principles is required. Possesses the ability to analyze and conduct complex financial and business decisions.
  • Proficient in C.M.M.S. including Angus, Facility360 or similar, Yardi, Microsoft Word, Excel, PowerPoint, and Project.
  • Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents.
  • Strong organizational skills and detail oriented.
  • Proven record of providing excellent internal and external customer service, white-glove experience preferred.
  • Workplace Type

    On-Site

    Our Equal Opportunity Commitment

    Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

    Benefits offered to full time W2 employees :

  • Traditional and Roth 401k with generous employer match and immediate vesting
  • 12 weeks of Paid Parental Leave after one year of tenure
  • Medical, Dental, Vision Insurance
  • Company paid Life and AD&D Insurance
  • Company paid Short & Long-Term Disability
  • Voluntary Critical Illness and Accident Coverage
  • Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
  • Wellness program
  • Employee Assistance Program (EAP)
  • Work-Life Balance :

  • Competitive paid vacation days
  • 2 personal / wellness days
  • Paid holidays plus 2 floating holidays
  • Annual volunteer day for Day of Giving
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