Business Analyst

Business Analyst

$40.00-$48.18 / hr

Hybrid in office 2 days on Wed & Thurs in Irwindale CA 91702

M-F 8-5

Day-to-Day Responsibilities / Workload

This position will play a key role in managing customer enrollment and payment operations for SCE’s Flexible Pricing Rate Pilot, as well as conducting additional reporting. This position is responsible for receiving and validating enrollment forms from account managers, submitting eligible customers to a third party supplier for enrollment, and confirming enrollment status back to stakeholders. The role also includes overseeing manual enrollment processes for Automation Service Providers, maintaining detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters), and tracking billing status. This role will also manage manual customer payments and facilitate payments to contractors and other third parties.

Required Skills / Attributes

BA / BS Degree in Business, Economics, Marketing, or related discipline

• Four or more years of experience with business analysis
• Proficiency with analytical tools such as Excel, Access or other similar tools for tracking and reporting
• Ability to understand and conduct payment processing and reconciliation
• Ability to follow and improve upon business processes
• Strong attention to detail to validate information on forms is correct
• Experience with manual data entry
• Ability to coordinate with internal teams and external stakeholders
• Excellent written and verbal communication skills
• Strong organizational and time management skills to handle high-volume tasks during ramp-up periods

Desired Skills / Attributes

Education Requirement

Bachelor's Degree

Benefits : Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.