Community Manager Job at South Piedmont Community College in Polkton

Overview

The Community Manager is a full-time position located at the Center for Entrepreneurship (CFE) on South Piedmont’s Old Charlotte Highway Campus in Monroe, NC. The CFE is a vibrant, inclusive co-working space that fosters innovation and entrepreneurship in Union and surrounding counties. Under the supervision of the Director of Small Business and Entrepreneurship, the Community Manager is responsible for growing community, creating a great experience for CFE members, and ensuring the smooth operation of the co-working space.

Community Management

• Create a friendly environment to facilitate high member satisfaction
• Execute initiatives to create connections between members. These include targeted member introductions, running networking events and managing communications within the space and through digital vehicles
• Seek out information about the business and personal objectives of tenant organizations and their individual members
• Resolve issues between members quickly and in a manner that diffuses tension
• Effectively communicate the Center for Entrepreneurship’s membership plans and guidelines
• Conduct new member onboarding and member moves out of the space
• Conduct thorough orientation for each new member
• Ensure that new members understand our culture dynamics, house rules and mission
• Utilize a variety of coworking software applications to manage the space, meeting room bookings, digital communications and membership status
• Expertly manage our member management software to ensure accurate member records and timely member billing and payment

Events Planning and Execution

Sales and Marketing

Facilities and Space Management

Required Qualifications

Preferred Qualifications

Physical Demands

Special Conditions Eligibility Summary

South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.

Posting Number

Posting Number JP00735FY17-18

Open Date

Close Date

Open Until Filled Yes

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (

(Open Ended Question)

(Open Ended Question)

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