Associate Mechatronic Field Engineer

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At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today!

Primary responsibilities

• Provide maintenance and troubleshooting for CNCs, servo, spindle drive and motor products. Investigate customer complaints and perform analysis to determine the cause(s). Operate with consistent support of Supervisor / Manager.
• Actively participate in on-the-job training and classroom instruction.
• Understand and promote the company goal of exceeding customer expectations while learning how to deal with customers.
• Report quality problems to the appropriate manager / supervisor as they are encountered.
• Control inventory as assigned.
• Learn service operations, procedures and policies, including timely and accurate submission of required paperwork.
• Maintain all company-provided equipment, including tools.
• Travel as required within company-provided directions and guidelines.
• Travel to customer sites with some overnight travel ranging from 4-6 nights per month.
• Able to travel by airplane for training purposes / meetings as needed.
• Supervisor / Manager provides detailed instructions and screens assignments to ensure a proper match for the Service Engineer's level of expertise. Appropriate diagnosis, repair and parts needs will be discussed with the Supervisor / Manager. Will frequently work with a more senior-level Field Service Engineer.

Ideal candidate will have the following experience and education

Benefits

Sponsorship is not provided for this position.

Equal Opportunity Employer, including disabled and veterans.

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements.

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