Customer Service RepresentativeKonnect Resources, LLC • Costa Mesa, CA, US
Customer Service Representative
Konnect Resources, LLC • Costa Mesa, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent. Minimum 3 years of experience in customer service order processing (B2B preferred). Ability to work independently and collaboratively as a team player. Exceptional organizational and time-management skills with the ability to prioritize. Strong written, oral, and presentation skills. Intermediate proficiency in Microsoft Office (Excel, Outlook, Word). Willingness to work overtime as business needs require. Adherence to company policies and safety guidelines. Ability to read / interpret simple instructions, correspondence, and memos; write clear correspondence. Effective one-on-one and small-group presentation skills. Proficiency in basic math : addition, subtraction, multiplication, division, fractions, and decimals. Apply common-sense understanding to carry out instructions in written, oral, or diagram form. Address problems involving several concrete variables in standardized situations. Regularly required to sit, use hands / fingers, handle or feel, and talk / hear. Occasionally required to stand, walk, or reach with hands / arms. Ability to lift and / or move up to 25 lbs. Specific vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to work in an office / warehouse support environment with a moderate noise level.
Job Description
Job Title : Customer Service Representative – B2B / Dealer Support
Location : Costa Mesa, CA | Onsite
Employment Type : Temp (Covering Leave Until End of December)
Schedule : Monday–Friday; flexible start at 6 : 00 AM or 7 : 00 AM
Compensation : $22.00 per hour
Company Overview :
A well-known tire manufacturer with a global presence, producing a wide range of tires for passenger cars, trucks, SUVs, and high-performance vehicles. Recognized across the automotive industry for quality and innovation, the company focuses on performance, durability, and safety.
Job Summary :
The Customer Service Representative plays a pivotal role in supporting the dealer network by ensuring accurate and efficient order fulfillment. Serving as a primary point of contact, this position addresses inquiries, resolves issues, and contributes to overall customer satisfaction. Success in this role requires strong communication skills, attention to detail, and an understanding of B2B client needs in a fast-paced environment.
Key Responsibilities :
- Receive and process telephone, email, and fax orders.
- Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders.
- Handle container and consignment orders and monitor / process back orders.
- Process inventory returns and billing corrections.
- Provide dealers and sales personnel with order status updates; track and trace shipments.
- Keep dealers informed about container status, special promotions, discontinued inventory, and sales program deadlines.
- Address dealer inquiries and resolve complaints within department authority.
- Manage pricing code entry and maintenance for assigned dealers.
- Maintain regular communication with Regional Sales Managers on daily order receipts, shipping schedules, dealer inquiries / complaints, and issue resolution.
- Make inventory production recommendations and handle warehouse transfer requests.
- Process Federal Excise Tax (FET), city / county / state commission credits, and other credit memos.
- Maintain dealer order files and current pricing files.
- Respond to management inquiries; prepare sales history reports and other documentation as needed.
- Perform other duties as assigned.
Qualifications
Required :
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Costa Mesa, CA, US
Job_description.internal_linking.related_jobs
Insurance : Medical, Dental, Vision.Were a diverse, positively minded company that values kindness, respect, honesty, accountability, and teamwork.
We have a casual atmosphere here in the office, but...serp_jobs.internal_linking.show_more
Golds Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products an...serp_jobs.internal_linking.show_more
Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better ...serp_jobs.internal_linking.show_more
The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc.The CSR will play an integral role in delivering the highest quality of service to everyone who ...serp_jobs.internal_linking.show_more
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement.
We are dedicated to fulfilling the medical supply needs ...serp_jobs.internal_linking.show_more
We’re seeking an ambitious, hardworking and friendly.Customer Service Sales Representative.Redondo Beach, CA! Our family owned agency prides themselves in providing top level customer service...serp_jobs.internal_linking.show_more
A company is looking for a Customer Service Representative to support their Retirement Call Center.Key Responsibilities Manage approximately 30-35 inbound calls daily from retirees regarding thei...serp_jobs.internal_linking.show_more
Answer incoming customer inquiries and respond to customer requests.Assist Operations Department with all post install service calls and technician visits.
Assist with updating customer database aft...serp_jobs.internal_linking.show_more A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities Responds to and resolves customer / sales requests including returns, pricing credits, and defe...serp_jobs.internal_linking.show_more A company is looking for a Healthcare Customer Service Rep.Key Responsibilities Make outbound calls to patients and customers for appointment scheduling and health assessments Assist members wit...serp_jobs.internal_linking.show_more 
Were seeking an ambitious, hardworking and friendly.Customer Service Representative.Our Agency prides themselves in providing top level customer service.
Customer Service Representative.Assist with ...serp_jobs.internal_linking.show_more
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry.Our customer o...serp_jobs.internal_linking.show_more
Spiral Group is an automotive parts importer established for over 20 years.We supply major retailers around the country make it our goal to make it easy to upgrade and replace wheels.We are now loo...serp_jobs.internal_linking.show_more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
A renowned company is seeking Customer Service professionals to join their team.This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits.Consistently...serp_jobs.internal_linking.show_more A company is looking for a Temp Call Center Representative.Key Responsibilities Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs) Document all res...serp_jobs.internal_linking.show_more 
We are currently seeking a highly motivated an experienced Customer Service Representative to join our team.The Customer Service Representative (CSR) will be the first line of contact for CalOptima...serp_jobs.internal_linking.show_more
Our client, a leading healthcare services provider, is on the lookout for a compassionate and motivated Customer Service Representative.
In this role, you will play a pivotal part in improving the w...serp_jobs.internal_linking.show_more
Customer Service Representative.Hourly plus commission and incentives.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
We offer the opportunity for growth within the Bliss f...serp_jobs.internal_linking.show_more
At VFS, A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States.Our ever-growing footprint can be seen in California, Florida, North Carolina...serp_jobs.internal_linking.show_more
Customer Service Representative
SUN DATA SUPPLY INC • Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Gold's Gym - SoCal • West Covina, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Ardmore Home Design Inc • Hacienda Heights, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
CSN Collision • Gardena, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Shield HealthCare • Santa Fe Springs, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Sales Representative
iStaff Pros • Redondo Beach, CA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
VirtualVocations • Torrance, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Solar Optimum • Glendale, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative II
VirtualVocations • Irvine, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Healthcare Customer Service Representative
VirtualVocations • Corona, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Sales Representative
istaffpros • Glendora, CA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative, Lead
ViaPlus by VINCI Highways • Corona, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative
Spiral Group • Ontario, CA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote Customer Service
Professional Career Solutions • San Clemente, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
TEKsystems • Cypress, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Temporary Healthcare Customer Service Representative
VirtualVocations • Glendale, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
TEMP - Customer Service Representative
Partners in Diversity • Orange, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Identified Talent Solutions • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Bliss Car Wash • Los Angeles, CA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative II (Dispatch)
Fortis Fire & Safety Inc. • Orange, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted