Cage Shift Manager (Norfolk)

The Cage Shift Manager will oversee daily operations of Cage and Credit during their assigned shifts, ensuring smooth scheduling, compliance, and exceptional guest service. This is a great opportunity for individuals with cage department leadership / supervisory experience who are ready to step into a management role.

Key Responsibilities :

Constantly schedules, coaches, and evaluates Main Cage, Banks, and Booths for optimum performance & service.

Constantly ensures proper and effective accountability of funds during the shift.

Frequently completes required accountability and compliance paperwork for the shift.

Frequently coordinates with shift managers / supervisors of other departments to ensure timely, courteous service.

Constantly promotes outstanding guest service and resolves guest related issues.

Constantly performs credit / check-cashing duties within the scope of his / her authorized levels.

Occasionally assigned other duties by the Cage / Credit Manager.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : https : / / insightglobal.com / workforce-privacy-policy / .

High School diploma or GED required

1-3+ years of supervisory or leadership experience in Cage operations

Previous Cage, Credit, and Collections experience

Must be able to obtain and maintain a key gaming license (includes extensive background check, fingerprinting, and drug test - all company-paid)