Adamec Harley-Davidson • St Augustine, FL, United States
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Essential Functions
Models the values and guiding principles of our dealership;
Diagnose and communicate vehicle needs to customer;
Create detailed vehicle work-order, and assign to Service Technician;
Maintain communication with customer to relay status of work;
Process through completion all warranty, and repair orders;
Maintain accuracy of all job-related service records;
Support, promote, and get involved in the Help Sell, and Motorcycle Referral, Programs;
Act as an Ambassador for the dealership, and the Harley-Davidson brand.
Job Specifications
Physical and Mental Demands :
Frequently moves around the service area, and other parts of the dealership for >
75% of the shift;
Frequently moves motorcycles weighing greater than 500 to over 950 lbs.;
Occasionally lift objects that weigh >
than 50lbs.;
Occasionally work more than 8-hours per day, and on the weekends;
Frequently operate computer, or other office equipment.
Working Conditions :
Constantly exposed to loud noises, fumes, and other toxic chemicals.
Position Requirements :
Proven experience in services sales in automotive or power-sports dealership. High school diploma, or equivalent;
Superior communication and customer service skills;
Maintain technical knowledge and qualifications by keeping current in factory-training programs;
Maintain a valid driver license with motorcycle endorsement, and clean driving record.
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Service Advisor • St Augustine, FL, United States
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