A company is looking for a Program Manager - Services Architecture & Automation.
Key Responsibilities
Collaborates with stakeholders to gather and refine product requirements
Facilitates sprint planning, stand-ups, and retrospectives while maintaining the product backlog
Coordinates with service delivery teams to ensure operational readiness and smooth handoff
Required Qualifications
Bachelor's degree in a related field (IT, Computer Science, Business Administration, etc)
5+ years of experience in an MSP or IT Infrastructure Services delivery organization
Strong understanding of IT service management (ITSM) and ticketing systems
Familiarity with Agile / Scrum methodologies and related tools
Certifications such as Certified Scrum Product Owner (CSPO) or ITIL Foundation are preferred
Program Manager • Columbus, Ohio, United States