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Program Manager

Program Manager

VirtualVocationsColumbus, Ohio, United States
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A company is looking for a Program Manager - Services Architecture & Automation.

Key Responsibilities

Collaborates with stakeholders to gather and refine product requirements

Facilitates sprint planning, stand-ups, and retrospectives while maintaining the product backlog

Coordinates with service delivery teams to ensure operational readiness and smooth handoff

Required Qualifications

Bachelor's degree in a related field (IT, Computer Science, Business Administration, etc)

5+ years of experience in an MSP or IT Infrastructure Services delivery organization

Strong understanding of IT service management (ITSM) and ticketing systems

Familiarity with Agile / Scrum methodologies and related tools

Certifications such as Certified Scrum Product Owner (CSPO) or ITIL Foundation are preferred

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Program Manager • Columbus, Ohio, United States

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