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Patient Access Scheduler 1, Bone Marrow Transplant-Office, FT, Varies
Patient Access Scheduler 1, Bone Marrow Transplant-Office, FT, VariesBaptist Health • Miami, FL, US
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Patient Access Scheduler 1, Bone Marrow Transplant-Office, FT, Varies

Patient Access Scheduler 1, Bone Marrow Transplant-Office, FT, Varies

Baptist Health • Miami, FL, US
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Patient Access Representative

The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures / treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Degrees :

  • High School Diploma, Certificate, GED, training or experience required.

Additional Qualifications :

  • Complete and pass the Patient Access training course.
  • Ability to work in a high volume, fast-paced work environment.
  • Ability to perform basic mathematical calculations.
  • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
  • Desired : Basic knowledge of medical and insurance terminology.
  • Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
  • Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
  • Minimum Required Experience :

    EOE, including disability / vets

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    Patient Scheduler • Miami, FL, US

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