Office Coordinator

Job Description

Job Description

We are looking for a dedicated and personable Office Coordinator to join our team in La Cañada Flintridge, California. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and organized environment. This is a contract-to-permanent position offering an excellent opportunity to grow within a supportive healthcare setting.

Responsibilities :

• Greet clients and visitors warmly, creating a positive and welcoming first impression.
• Handle patient check-ins and check-outs, including processing payments and providing receipts.
• Accurately input and update patient demographic and insurance details in the system.
• Manage scheduling tasks such as confirming, canceling, and rescheduling appointments.
• Assist new clients through the intake process, ensuring they feel comfortable and supported.
• Maintain confidentiality and adhere to organizational policies and standards.
• Ensure the front office and waiting area remain clean, organized, and inviting.
• Respond to phone inquiries and direct calls to the appropriate team members.
• Support administrative tasks such as data entry and record-keeping.
• At least 1 year of experience in a medical, behavioral health, or therapy office setting is preferred.
• Strong interpersonal skills with a compassionate approach to client interactions.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in using computers and electronic health record (EHR) systems.
• Ability to maintain composure and professionalism in emotionally sensitive situations.
• High attention to detail and a strong sense of reliability in administrative duties.
• Familiarity with receptionist duties such as answering inbound calls and managing schedules.