Admissions Inquiry Representative

A company is looking for an Admissions Inquiry Representative.

Key Responsibilities

Manage inbound patient inquiries via phone, email, and other communication methods

Provide program information and assist with scheduling patient screening appointments

Document calls in a CRM and encourage families to proceed with the admissions process

Required Qualifications

2+ years of experience in a call center or customer service role

Experience with high-volume inbound call management

Organized and results-driven

Comfortable in a fast-paced and rapidly changing environment

Ability to collaborate with diverse teams