Warranty Technician-Residential Construction

Warranty Technician Residential Home Builder

We are seeking a skilled and customer-focused Warranty Technician to join our team. This individual will be responsible for responding to warranty requests, diagnosing issues, performing hands-on repairs, and coordinating with subcontractors when necessary. The ideal candidate has experience in residential construction, is highly detail-oriented, and takes pride in ensuring homeowners receive outstanding service.

Key Responsibilities :

• Respond to warranty service requests in a timely and professional manner.
• Diagnose and complete general repairs in carpentry, drywall, paint, trim, hardware, minor plumbing, and other typical home warranty items.
• Schedule and coordinate subcontractors when repairs are outside the technician's scope.
• Maintain accurate records of all service requests and work performed.
• Communicate effectively with homeowners, ensuring issues are resolved with professionalism and empathy.
• Provide feedback to construction and customer service teams to prevent recurring issues.
• Ensure all work complies with company standards and warranty guidelines.

Qualifications :

Why Join Us :