User Engagement Manager

A company is looking for a User Engagement Manager to energize and activate end users, particularly students, in a remote setting.

Key Responsibilities

Design and execute user engagement programs and campaigns

Build and support ambassador programs for students and faculty

Map and refine user adoption journeys to enhance user experience

Required Qualifications

2+ years of experience in user engagement, community management, or customer experience in a SaaS or EdTech environment

Background in higher education or learning technology is preferred

Proven ability to create communications that drive user adoption

Experience with lifecycle engagement platforms is a plus

Self-motivated and creative with a passion for generative AI in education