Quality Analyst

Overview

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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The purpose of this position is to provide direct user support for Quality Systems, including QMS, R&D, and Manufacturing systems. Duties include updating of functional specifications, software, data, workflows and trouble shooting. The person will act as a cross-functional, inter-business unit resource which ensures our automated quality processes are compliant with all applicable regulations. As such, the incumbent must be technically knowledgeable in multiple disciplines including information technology, quality, and GxP processes.

How You'll Create Impact

• Facilitates and / or provides support for all application users, including training and trouble shooting.
• Act as technical expert for system requirements and updates.
• Ensure systems are available, globally 7x24. Includes troubleshooting and problem resolution.
• Support activities for process and system improvements, focusing on compliant, yet lean initiatives.
• Confront issues as they arise.
• Support cross-functional teams, gaining consensus of requirements and approach.
• Proactively works to ensure automated systems related to quality systems meet or exceed all applicable regulations and standards.
• Support procedures and validation activities for any software system tools.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

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