Property Manager II

Job Description

Job Description

Property Manager II

LOCATION : The Heron Apartments - 1624 E 32nd St, Tacoma

POSTING DATE : 10 / 10 / 2025

REPORTS TO : Area Manager

HOURS : Monday-Friday 8 : 00 AM 4 : 30 PM , 40 hours per week

PAY RANGE : 32.56-36.06 hourly

POSITION TYPE : Non-exempt, non-union position

The Property Manager II will direct housing management procedures, maintain a high occupancy rate, develop programs and activities aimed at creating a positive living environment with enforcing consistent policies and procedures that are in full compliance with funding regulations.

Responsibilities :

Supervise, train, and support Maintenance to ensure they have the tools and methodology to be successful in their work.

Ensure building(s) have safety, emergency plans.

Identify training needs for housing management staff and help implement training for all Housing.

Support all staff in effectively maintaining established policies and programs at LIHI Properties.

Troubleshoot tenant issues to determine the best course of action.

Conduct performance reviews of direct reports.

Apply training in conflict resolution, landlord / tenant laws, Fair Housing.

Develop, implement, and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meet funding compliance requirements.

Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling of maintenance, preparing vacant units for lease, etc.

Maintain a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.

Work with Area / Regional Managers in planning and decision making at the property.

Review site paperwork and tenant files for proper procedures and documentation in a timely manner and provide reports to upper management on a regular basis.

Provide quarterly feedback on property improvements needed. Conduct staff meetings and planning sessions.

Attend Community, Tenant and HOA meetings.

Apply a working knowledge of property management software, reviewing staff work, and review summary reports to assist staff with checking the accuracy of their work, making corrections as needed.

Manage finances, monitoring the budget.

Collect rents and ensure that there is a clear audit trail for all administrative functions.

Work with the Area Manager to manage finance and accounting functions.

Prepare the needed reports to funders.

Approve payroll and accounts payable.

Be able to process and submit expense reports, as needed.

Conduct site physical condition reviews monthly.

Review, at least quarterly and if required more often, the tenant units to ensure that LIHI buildings are well maintained.

Provide feedback to the Area Manager.

Complete the Capital Needs Assessment report.

Prepare annually the preventive maintenance schedule to be followed for the building.

Monitor the implementation of preventative maintenance work.

Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform / system, in a timely fashion (within 24 or 48 hours for non-emergent issues).

Foster a clean and safe environment.

Engage with assigned training and comply with training deadlines.

Utilize Personal Protective Equipment (PPE) and follow PPE protocols.

Maintain the daily management of the assets by maintaining low vacancies.

Other duties as assigned.

Minimum Qualifications :

Four years of property management experience of a building with more than 50 units with elevators and security.

Experience with landlord / tenant, and Fair Housing laws.

Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting.

Possesses an understanding of how to read a budget

Proficient in Document and Spreadsheet programs.

Previous experience with record-keeping and report preparation.

Demonstrated experience that shows a high degree of interpersonal skills working with staff, housing residents, housing partners, and the public.

Ability to work independently with minimal supervision while performing multiple tasks.

Able to read, write and communicate in English.

Preferred Qualifications :

Experience with low-income housing projects

A strong working knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements.

Two or more years of supervisory experience, including providing training and developing the skills of staff.

Experience working with homeless people in a residential setting, familiarity with a Housing First mode.

Other requirements :

Must have reliable transportation.

Must have a valid Washington State driver’s license and driver liability insurance

Must be able to pass a driving record check

Must pass criminal background checks and drug screening.

Typical Physical Requirements for this type of position

Benefits for this position (pro-rated for part time employees)

Generous vacation and sick leave

10 paid holidays and 1 floating holiday

Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)

Employer-Paid Life and AD&D Insurance

401k offered for unionized employees (through OPEIU8)

403b offered for non-union employees

Employee Assistance Program

Travel Assistance Program

Aflac offered for all employees.

About us :

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include : families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

Monday-Friday 8 : 00 AM 4 : 30 PM, 40 hours per week

Monday-Friday 8 : 00 AM 4 : 30 PM, 40 hours per week