Property Manager

Property Manager

This position supports Townside Flats and Heritage Woods Apartments in Redmond, WA. Between the two properties there are 98 total units. Furthermore, one of these properties will be going through repositioning renovations. It is an exciting opportunity for someone to apply their experience and skills to that process.

Who We Are : 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Come join Team 11 in shaping exceptional living spaces for all!

Position Summary

As a Property Manager for Team 11, you will be responsible for the operations and oversight of a designated property or properties. Your primary objective will be to ensure the smooth functioning of the property, maintain high quality resident satisfaction, and optimize financial performance.

What You'll Be Doing

• Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training, and scheduling.
• Lead and oversee all aspects of property operations during lease-up and / or reposition phases.
• Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
• Drive leasing velocity to achieve stabilization goals within targeted timelines.
• Review and approve lease applicants.
• Evaluate current market conditions and competition.
• Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
• Provide customer service to residents resolving any issues that may occur and ensure maintenance completes service requests.
• Coordinate resident activities and correspondence (i.e., monthly newsletters).
• Develop and maintain relationships with residents, vendors, contractors, and ownership partners, as well as manage contact and negotiate with vendors.
• Serve as the liaison between ownership, construction teams, and residents, providing clear updates and expectations during renovations.
• Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
• Prepare and manage operating budgets, lease-up projections, and support reposition strategies, as well as operate within budgets and purchasing guidelines.
• Maintain curb appeal by walking / inspecting property and vacant units.
• Partner with leadership and Human Resources in various functions such as recruiting, interviewing, performance reviews, salary reviews, benefits administration, new hire orientations, and terminations.
• Assist other properties, if necessary.
• Other responsibilities may be assigned based on business needs.

Education and Qualifications

Compensation

Benefits

Physical Requirements

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.