Maintenance & Vendors : Establish and manage maintenance SLAs, turn timelines, and vendor performance; collaborate with the existing property team.
Reporting & KPIs : Implement daily task lists, weekly reviews, and monthly KPI dashboards to track performance.
Process & Systems : Develop and enforce standard operating procedures for property operations, maintenance, and tenant management.
Team Coordination : Define reporting lines and decision rights between property staff, vendors, and ownership.
Special Projects : Support renovations, CapEx planning, and strategic initiatives across the portfolio.
Requirements
5+ years of experience in property or portfolio management (mix of residential and hospitality preferred).
Proven track record managing 100+ units or $20M+ portfolio .
Strong organizational and communication skills.
Experience implementing systems and dashboards for performance tracking.
Comfortable managing vendors and maintenance teams; able to set expectations and hold people accountable.
Financial acumen—able to analyze rent rolls, expenses, and ROI.
Tech-savvy with property management software and reporting tools.
Collaborative and assertive, with the ability to navigate challenging personalities and environments
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