A company is looking for a Customer Service Associate for remote work, specifically for Nebraska residents.
Key Responsibilities
Receive and resolve inbound calls from clients, including bank partners, merchants, and cardholders
Provide excellent client experiences through active listening and effective problem-solving
Navigate multiple systems to access account details and maintain accurate client records
Required Qualifications
1+ years of experience in a call center or customer service environment
High school diploma or equivalent
Ability to meet internet speed requirements for remote work
Legally authorized to work in the U.S. without sponsorship
Must have a private workspace and meet home office requirements
Customer Service Associate • Chicago, Illinois, United States