Quality Lead

Overview

Mondelēz International – Chicago Bakery is a manufacturer of biscuits and crackers. The products are produced, unitized, and stored at the facility for shipment to various Distribution Centers and customers throughout the United States and Canada. Under the direction of the Process Quality, this position defines and drives the quality agenda for a defined line ensuring that all quality and food safety objectives, goals and targets are met.

As part of Manufacturing, you’ll apply your expertise, leverage advanced systems, and collaborate with cross-functional teams to ensure our consumers enjoy safe, high-quality snacks every time. In this role, you’ll focus on preventing issues, driving continuous improvement, and leading Quality and Food Safety (Q&FS) initiatives at the production line level.

What you will contribute

• Leading and coordinating the Quality & Food Safety (Q&FS) agenda for assigned production line(s), ensuring alignment with site and corporate strategies.
• Representing Q&FS in daily management system (DMS) meetings, line-level quality reviews, and quality-related initiatives.
• Acting as the primary liaison for line-related R&D activities, including new product introductions and process changes.
• Communicating line-specific quality initiatives, updates, and progress with the broader Quality team.
• Ensuring QCMS compliance by coordinating corrective and preventive actions (CAPAs), internal audits, document control, and continuous improvement efforts.
• Driving the implementation of global Quality Policies and ensuring compliance with external standards (e.g., FSSC 22000).
• Leading HACCP activities for assigned production line(s), including hazard analyses and risk management.
• Governing the GMP and CCP / sPP programs for production line(s) to ensure robust food safety and product quality systems.
• Managing incident response, leading root cause analysis (RCA) investigations, developing corrective and preventive action plans, and verifying their implementation.
• Analyzing consumer and customer complaints, developing action plans to address root causes, and tracking closure.
• Building capability with operations and maintenance teams to assess risks during change management and reducing incidents related to new equipment or process changes.
• Monitoring and refining statistical process controls (SPC), implementing sampling plans, and conducting regular risk assessments.
• Leading risk assessments for line trials, raw material exceptions, and other operational changes, ensuring compliance before approval.
• Implementing sensory evaluation programs on the line to ensure product quality aligns with consumer expectations.
• Providing technical input and training to build quality and food safety capability within the line team.
• Collaborating with Operations, Engineering, and other functions on quality-related projects, such as new equipment installation or process optimization.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge :

More about this role

Education / Certifications :

Job specific requirements

Travel requirements

Work schedule

Salary and Benefits

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see the following resources : EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights : Workplace Discrimination is Illegal.

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