Billing Supervisor, Meditech

Billing Supervisor, Meditech

The Billing Supervisor, reporting to the Billing Manager, is responsible for the day to-day management of billing staff, ensuring adherence to processes, productivity, and quality standards. The Supervisor plays a critical role in staff training, monitoring workflow, and escalating issues to the Manager as appropriate.

Responsibilities :

• Supervise day-to-day billing staff activities, including claim preparation, editing, submission, and resolution of rejections.
• Assign and monitor workloads by payer, facility, or system queue; ensure staff meet productivity and quality standards.
• Provide training, coaching, and support to billing staff; conduct performance evaluations under guidance of the Manager.
• Work closely with the Billing Manager to escalate payer trends, workflow barriers, and staff performance concerns.
• Assist in monitoring denial patterns and collaborate with coding / collections to support timely resolution.
• Support onboarding of new staff, new facilities, and system upgrades or transitions.
• Ensure compliance with policies, procedures, and payer regulations at the team level.
• Ensure Late Charges, DFNB, and other appropriate reports are worked daily.
• Assist the team when needed for charge entry, pulling operative notes, claims transmission and working claim rejections.
• Assist in developing new tools to streamline processes
• Coordinate coverage when needed to keep facilities current
• Manage a team of 5-10 employees
• Provides feedback and proposes changes or enhancements to billing policies and procedures
• Provide ongoing training to improve overall performance of Billing Specialist.
• Performs other job-related duties as assigned

Requirements :