Surgery Scheduler

Job Description

Job Description

Description :

This position is for Texas Spine Consultants, located in Addison, TX.

JOB SUMMARY : Answers the telephone and directs calls to the appropriate person. Schedules surgical appointments, greets, instructs and directs patients. Position serves as a liaison between patient and medical support staff.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING :

• Answers multiple telephone lines, schedules patient appointments, screens calls, takes messages and provides general information to callers as needed.
• Maintaining MDs calendar.
• Schedules all surgical procedures with hospitals and / or Ambulatory Surgery Centers (ASC).
• Coordinates anesthesia, neuro monitoring and hardware reps.
• Issues out-patient material. Responsible for ensuring that all surgical patients are given oral and / or written instructions regarding the upcoming procedure and hospital policies and procedures.
• Verifies insurance coverage to ascertain deductible and coinsurance amounts, obtaining precertification / authorization for surgeries, MRI’s, EMG’s, specialty injections, and other services as needed.
• Notifies patients of expected financial responsibility that will be due at the time of service.
• Provides explicit instructions to patients regarding time of arrival, place of service, and documentation necessary for office visits.
• Enters benefits and precertification / authorization into EMR system (Referral Management).
• Coordinates with referring physician offices when necessary to pre-authorize services.
• Attends scheduled staff meetings.
• Availability to work in the office setting Monday-Friday.
• Covers other schedulers when they are out.

Requirements :

EDUCATIONAL REQUIREMENTS :

QUALIFICATIONS AND EXPERIENCE :