Talent.com
Patient Services Specialist

Patient Services Specialist

Baylor Scott & White HealthAustin, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are :

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Immediate eligibility for health and welfare benefits
  • 401 (k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement

    • PTO accrual beginning Day 1

    Note : Benefits may vary based upon position type and / or level

    Job Summary

    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

    Essential Functions of the Role

  • Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
  • Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
  • Accepts payments for physician / clinic services according to established guidelines.
  • Posts payments and enters charges into computer utilizing appropriate codes.
  • Generates daily payment reports and verifies cash drawer against report.
  • Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
  • May be required to discuss financial arrangements with patients.
  • Receives and directs phone calls. Assists patients and other visitors.
  • Responds to routine inquiries concerning practice services, hours of operation, etc.
  • Ensures any patient complaints are handled appropriately.
  • Assists with medical records duties as requested.

    • Key Success Factors

  • Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
  • Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
  • Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
  • Ability to calm upset patients in a composed and professional demeanor.
  • Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
  • Comfortable working in a fast paced, constantly changing and stressful environment.

    • Belonging Statement

    We believe that all people should feel welcomed, valued, and supported.

    QUALIFICATIONS

  • EDUCATION - H.S. Diploma / GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience
    • serp_jobs.job_alerts.create_a_job

    Patient Service Specialist • Austin, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Services Team Lead

    Patient Services Team Lead

    Austin Regional ClinicAustin, TX, US
    serp_jobs.job_card.full_time
    Under supervision of the Clinic Manager or Business Office Supervisor, is responsible for being a resource for employees and completing assigned daily job duties of the business office staff such a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Patient Services Coordinator

    Senior Patient Services Coordinator

    Austin Regional ClinicAustin, TX, US
    serp_jobs.job_card.full_time
    Senior Patient Services Coordinator.Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist 3 - Hematology and Oncology

    Patient Services Specialist 3 - Hematology and Oncology

    Baylor University Medical CenterRound Rock, TX, US
    serp_jobs.job_card.full_time
    The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Coordinator

    Patient Services Coordinator

    Austin Regional ClinicCedar Park, TX, US
    serp_jobs.job_card.full_time
    Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Float Patient Service Representative

    Float Patient Service Representative

    Solis MammographyRound Rock, TX, US
    serp_jobs.job_card.full_time
    Float Patient Service Representative.Looking to elevate your career? Join us!.Work Location : 2410 Round Rock Avenue Suite 175, Round Rock 78681 and surrounding areas. Work Hours : Full-Time, 40 hours...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Specialist - Medical Front Office

    Patient Service Specialist - Medical Front Office

    Select Medical HoldingsAustin, TX, US
    serp_jobs.job_card.full_time
    Baylor Scott & White Institute for Rehabilitation.Hours : vary between Monday - Friday 7am - 7pm.Compensation depends upon candidate's years of experience and internal equity.This is an entry-level ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist - Part Time

    Patient Services Specialist - Part Time

    Baylor University Medical CenterTaylor, TX, US
    serp_jobs.job_card.part_time
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-cen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required

    Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required

    IntuitTAYLOR, Texas, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    RN-Clinical Lead Specialty

    RN-Clinical Lead Specialty

    AscensionBastrop, TX, United States
    serp_jobs.job_card.full_time
    Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability. Employee assistance programs (EAP).Parental leave & adoption a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Scheduling Specialist

    Patient Scheduling Specialist

    Aspire Allergy & SinusAustin, TX, US
    serp_jobs.job_card.full_time
    Our Scheduling Team provides our patients with an exceptional patient experience from the start to the end of their journey with Aspire Allergy & Sinus. As a Patient Scheduler you will provide servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Coordinator

    Patient Services Coordinator

    PT SolutionsDripping Springs, TX, US
    serp_jobs.job_card.full_time
    Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life.As a P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Specialist - Sunday to Wednesday

    Patient Services Specialist - Sunday to Wednesday

    Baylor University Medical CenterPflugerville, TX, US
    serp_jobs.job_card.full_time
    Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities.Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Coordinator (PRN Pool)

    Patient Services Coordinator (PRN Pool)

    Austin Regional ClinicAustin, TX, US
    serp_jobs.job_card.full_time
    Patient Services Coordinator (PRN Pool).Serves as an initial point of contact in a clinic setting by performing check-in / check-out functions and booking patient appointments.Carries out all duties ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    AdaptHealthAustin, TX, US
    serp_jobs.job_card.full_time
    At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives out of the hospital and in their homes. We are actively recruiting in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    RN-Labor & Delivery

    RN-Labor & Delivery

    AscensionElgin, TX, United States
    serp_jobs.job_card.full_time
    Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability. Employee assistance programs (EAP).Parental leave & adoption a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Specialist 3

    Patient Services Specialist 3

    Baylor University Medical CenterCedar Park, TX, US
    serp_jobs.job_card.full_time
    Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities.Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Specialist

    Patient Services Specialist

    Baylor University Medical CenterRound Rock, TX, US
    serp_jobs.job_card.full_time
    Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities.Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist 3 - Multi-Specialty

    Patient Services Specialist 3 - Multi-Specialty

    Baylor University Medical CenterAustin, TX, US
    serp_jobs.job_card.full_time
    The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days