Bilingual Customer Service Coordinator
VirtualVocationsCharlotte, North Carolina, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Bilingual Customer Service Coordinator.
Key Responsibilities
Field inbound calls from customers, assisting with inquiries and service-related questions
Resolve issues by researching and providing information, implementing solutions, and escalating unresolved problems
Maintain call center database and keep equipment operational by following established procedures
Required Qualifications
High School Diploma or equivalent
Minimum of one year of Customer Service or Call Center experience
Bilingual in Spanish is required
Ability to work in a structured environment and adhere to regulatory and compliance requirements
Proficiency with MS Word, Excel, and Outlook; PC literacy is required
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Bilingual Customer Service • Charlotte, North Carolina, United States
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