Sommelier - Zero Bond at Wynn Las Vegas (Full-Time & Steady Extra)

Job Description

Job Description

Job Description

The Sommelier is responsible for performing beverage service while assisting the rest of the service and management team in the dining room. This includes leading the service team in beverage recommendations, sales and execution of proper wine, beverage and cigar service. The sommelier will also participate in wine list maintenance, beverage inventory, beverage receiving / stocking, maintaining the proper wine inventory levels, and staff training. The sommelier will also be expected

Key Responsibilities

• Greet guests in a positive, friendly manner with eye contact and intention.
• Communicates the needs of guests to co-workers, kitchen, and management.
• Actively participate and contribute to pre-shift meetings.
• Has complete knowledge of all food menu items, specifications, and allergies.
• Displays a mastery in understanding and exceptional communication of the wine list, beer list, and cocktail offerings.
• Forms, grows, and maintains relationships with members & guests for repeat business.
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
• Participate in a regular inventory for all beverages and supplies.
• Update inventory locations and bin labels whenever wines are moved.
• Eliminate waste by monitoring employees on pour levels and proper storage
• Set-up and train employees on wine, beverage service, and knowledge.
• Periodically lead and host wine and beverage related classes.
• Enforce proper beverage service standards for all employees during service.
• Assist with stocking wine prior to and after service.
• Set-up and break-down all by-the-glass and wine pairing areas.
• Prior to service, organize all event wines that are expected to be served during the service period.
• Assist with placing beverage orders at the end of service or at a specified time during service.
• Work closely with the General Manager to ensure the organization and maintenance of wine service spaces.
• Assist with programming and formatting bin numbers and wine information into the POS systems accurately.
• Required to attend regular group meetings.
• Assists with moving chairs and tables as needed based on the floor plan.
• Responsible for performing table maintenance by checking on the guest throughout service.
• Completing opening and closing side work.
• Maintaining health code standards.
• Maintain table cleanliness utilizing a silent service approach.
• Bid farewell to guests, using guest’s name when known, and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Perform all other job-related duties as requested.
• Be familiar with all Hotel services / features and local attractions / activities to respond to guest inquiries accurately.
• Maintain working knowledge of designated glassware and garnishes for each drink.
• Complete opening, closing, and ongoing side duties, not limited to fold / stack napkins, polish glassware, stock glassware, restock supply cabinets and service stations, clean and inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.

Qualifications

Job Qualifications

Physical Requirements & Benefits

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.