Staff Product Designer, Patient (New York)

Staff Product Designer, Patient

Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

As a Staff Product Designer on Headway's Patient team, you'll design the front door to carewhere people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today : online search and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in how they get the care they need.

You'll work across product channels to design scalable acquisition and intake experiences. This means balancing near-term conversion goals with long-term design vision, all while moving quickly and learning from real user needs.

In this role, you'll :

• Prototype and launch experiments to improve how patients search for care online and with their doctors
• Lead design for landing pages and onboarding experiences, along with other new and emerging channels
• Translate ideas into production-ready, high-quality visual design
• Develop and document reusable design patterns in our patient-facing design system (Helix)
• Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers

You'll be a great fit if :

Compensation and Benefits :

The expected base pay range for this position is $215,900 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Headway believes a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.