Staff Product Designer - Mortgage Infrastructure

About Pylon

The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together software, and a series of capital markets intermediates. The costs to originate are at an all time high despite foundational shifts in technology.

Pylon is rewiring mortgages from the ground up. We are building the only API-first, programmatic infrastructure that fully automates credit, compliance, capital, and operations. For the first time, originators can build and scale mortgage businesses entirely through software, not people. Our team comes from Stripe, Better, and Affirm, and we are backed by Conversion Capital, QED, Citi, Fifth Wall, Peter Thiel, and the founders of Ramp, Mercury, Blend, and others.

About the role

We're looking for a Staff Product Designer to own core experiences across our platform - Command Center (our loan officer dashboard) and Elements (our embeddable borrower loan application and dashboard) that power fully programmatic originations - as well as our brand design.

You'll collaborate directly with product, engineering, and GTM teams to bring clarity to complexity in a highly regulated industry. You'll create elegant designs that make even the most sophisticated financial decisions feel simple, and you'll help define the design culture of a company rethinking how the mortgage origination process works.

If you're passionate about building clean, powerful UX for deeply technical products and want to work at the heart of the mortgage system, this is your role.

You are expected to

Design core product experiences across our Command Center and Elements products

Work end-to-end from early concept and wireframes to polished final UI

Translate abstract, technical workflows into intuitive interfaces for loan officers, borrowers, and operations teams

Own and evolve our design system, ensuring consistency, scalability, and quality across the entire product

Partner closely with product managers and engineers to scope, prototype, and ship thoughtful features

Obsess over quality and simplicity. Every button, form, or chart should earn its place.

Bring a design voice to every conversation, contributing to product vision, roadmap, and company strategy

Build and shape Pylon's design culture from the ground up

About you

Have strong, principled opinions that you're willing to defend.

We have a culture of vigorous discussion and debate on decisions. We'll push you to articulate your choices, and defend them where necessary.

Obsess over the customer and uphold the highest standard.

We build for our customers and their borrowers. We will always do what it takes to make them successful on the platform. They are the beating heart of our business.

Have great ideas, and lots of them.

You should see opportunities all around you to make the product and design team around you better. We'll provide the environment to act on those ideas.

Be willing to get in the weeds.

You should be able to understand the space like a 20-year veteran in a short amount of time.

Demonstrate exceptional craftsmanship and taste.

Your work reflects a deep commitment to precision, polish, and thoughtful detail.

Have a desire to shape the entire customer experience . The product is not just the UI, but also the way users engage with our API documentation, support content, and product marketing.

Requirements

5+ years of product design experience, ideally in fintech, enterprise, or infrastructure

Strong portfolio showcasing clean UX and high-quality UI craft

Experience designing simplicity for highly-complex regulatory environments

Strong Figma skills and comfort with AI prototyping tools

Demonstrated ability to collaborate closely with engineering and product

Ability to communicate design rationale clearly and concisely

Experience owning and evolving a design system

Comfort in fast-paced, ambiguous environments where velocity matters

Must live in or be willing to relocate to the Bay Area (CA) or New York City.