Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care - Danbury, CT

Description

$500 Sign on Bonus (External Hires Only)

• On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phones, check-in / check-out patients, etc. Looking for an outgoing go-getter / team player.

Title : Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care - Danbury, CT. Full Time / 40 hours per week, Variable 8 hour shifts 7 : 00am - 7 : 00pm, Monday - Friday.

Summary :  Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities :

1. Ensures accuracy of patient's information, including demographics and insurance.

2. Performs reception of customers and communicates pleasantly and effectively.

3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

4. Registers, verifies and schedules patient appointments, testing, and referrals.

5. Reschedules cancelled, no show, tickler appointments.

6. Processes record requests, including the copying, billing, charging and recording.

7. Collects co-pays and reconciles moneys for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Completes audits as assigned.

10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

11. Presents a professional appearance and image.

12. Fulfills all compliance responsibilities related to the position.

13. Performs other duties as assigned.

Other information :

Education Required :  High School Diploma / GED or equivalent

Salary Range : $17.72 - $33.48 Hourly (Based on years of relative experience)

EOE, including disability / vets.