Customer Service Operations Lead
VirtualVocationsOxnard, California, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Operations & Escalation Lead (Contractor).
Key Responsibilities
Oversee daily operations across service channels and ensure targets are met
Act as the primary escalation point for complex customer cases and coordinate resolutions
Develop QA frameworks and manage workforce schedules for optimal service delivery
Required Qualifications
5-7 years of experience in customer service operations or escalation handling
Experience managing multi-channel support environments
Solid understanding of Freshdesk, Shopify, and NetSuite or equivalent systems
Strong data analysis and reporting skills
Knowledge of U.S. / Canadian consumer law and warranty requirements
serp_jobs.job_alerts.create_a_job
Customer Service Lead • Oxnard, California, United States
Job_description.internal_linking.related_jobs
At Avantor, people are the most important part of our success because they drive our global performance.That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our tale...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
F3AF; Customer Success Lead / Trial Coordinator.Santa Barbara, CA (Hybrid – up to 3 days / week in-office).Full-Time | Salary : $50,000 – $75,000 DOE.
Help Us Redefine Wellness & Sleep ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Location : Camarillo, California US.The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Gold's Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world-class service for our members by utilizing in-depth knowledg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.Our pioneering and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Should be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Under general supervision, the Sales Lead plays a vital role in achieving the sales goals of the business unit by planning, coordinating, and managing all store operations while providing high-leve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about produc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.Our pioneering and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
VP of Customer Success & Operations.ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day.
Our mission is to give schools th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? Come and work with the best of the b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Specialist II.Do you love the idea of working with a passionate and professional customer service team in an environment dedicated to having a positive impact on the human conditio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Warehouse Lead is responsible for assigning and monitoring the work of warehouse personnel to ensure efficient daily operations.
This role includes issuing work orders, overseeing inventory accu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are passionate about our people, our technology, and are obsessed with customer success.Working together enables us to grow rapidly, win, and serve the largest brands in the world.We use cutting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression.
We bring the strength of more than ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Lead Administrator - IT Ops - Site Services
AvantorCarpinteria, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Success Lead
The Doctors Brand | MDbio | Sleep CornerSanta Barbara, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Team Lead
Rack Room ShoesCamarillo, CA, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Customer Service Manager
Gold's GymOxnard, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Team Lead
Tempur SealyThousand Oaks, California, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Value Stream Leader - Operations 1
Clearance JobsOxnard, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
OMS Lead
Litmus7Goleta, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Shift Lead
WalgreensNewbury Park, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
SALES LEAD - TEMPORARY / SEASONAL
West MarinePort Hueneme Cbc Base, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
ChevronCARPINTERIA, California, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Service / Sales
Home Depot (Retail)Oxnard, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
e-COMMERCE / DEPARTMENT LEAD
KrogerGoleta, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Value Stream Leader - Operations 1
Northrop GrummanOxnard, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Leader
Petco Health and WellnessNewbury Park, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
VP, CS & Operations
ParentSquareSanta Barbara, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supervisor, Customer Services
Envoy AirSanta Barbara, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Specialist II
MeissnerCamarillo, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Warehouse Team Lead
Industrial - Quest Staffing ServicesCarpinteria, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Revenue Operations Analyst
impact.comSanta Barbara, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Value Stream Leader
Clearance JobsGoleta, CA, USserp_jobs.job_card.full_time