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Wellness Coordinator (Sales Receptionist)
Wellness Coordinator (Sales Receptionist)SweatHouz • Coppell, TX, US
Wellness Coordinator (Sales Receptionist)

Wellness Coordinator (Sales Receptionist)

SweatHouz • Coppell, TX, US
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Job Description

Job Description

Description :

We are seeking a passionate and dedicated Wellness Coordinator for our Coppell, TX location. As a Wellness Coordinator, you will play a pivotal role in providing an exceptional experience for our guests. We are looking for someone who has a genuine passion for holistic wellness and modalities, and who can provide white glove service that exceeds expectations. Spa experience is preferred but not required.

Key Responsibilities :

  • Greet guests with warmth and enthusiasm, creating a welcoming atmosphere from the moment they arrive.
  • Conduct telephone inquiries and follow-up calls with professionalism and care.
  • Utilize your expertise in holistic wellness to guide guests in their wellness journey.
  • Sell memberships and convey the value of our services with authenticity and sincerity.
  • Manage appointments and bookings with precision and attention to detail.
  • Maintain a pristine and organized studio environment, ensuring that every guest experience is seamless and enjoyable.
  • Provide personalized recommendations and assistance to guests, going above and beyond to meet their needs and exceed their expectations.
  • Assist with suite turnover, including cleaning and sanitizing sauna and shower areas after each session.
  • Provide towel service and ensure that towels are readily available for guests.

Requirements :

  • High school diploma or equivalent (Required).
  • Experience in a spa or wellness environment (Preferred).
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Minimum 1 year of experience with MindBody software (Preferred).
  • Minimum 2 years of experience in membership sales (Preferred).
  • CPR certification preferred, or willingness to obtain certification.
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    Receptionist • Coppell, TX, US

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