Job Title
U.S. Bank is seeking a Senior Technical Program / Project Manager to provide governance and strategic coordination for vendor-led initiatives supporting a Federal Program.
This role is primarily responsible for overseeing vendor project managers and ensuring their delivery meets U.S. Bank's expectations around compliance, timelines, and performance. Simultaneously, the role includes project management of the internal U.S. Bank oversight team that collaborates to ensure vendor accountability and regulatory alignment. The team is currently creating a new application for delivery, and this role will help with communicating and coordinating release plans.
This position requires strong program governance skills, vendor management expertise, and the ability to coordinate across internal stakeholders including risk, legal, compliance, and technology.
Key Responsibilities
- Vendor Project Oversight : Serve as the primary U.S. Bank liaison to vendor project managers. Monitor delivery status, risks, and issues while holding vendors accountable to project scope, timeline, compliance, and quality standards on current RSS / ISS work requested from vendor.
- Internal Project Coordination : Provide light-touch project management of a cross-functional internal team responsible for vendor oversight. Facilitate task tracking, scheduling, and coordination to ensure the internal team effectively fulfills its governance role.
- Program Governance : Lead and enforce program governance structures, manage program-level status reporting, and facilitate resolution of escalated issues across organizational boundaries.
- Federal Compliance Alignment : Ensure all project activitiesboth vendor-led and internalcomply with federal regulatory guidelines associated with the Federal Retail Bond Program.
- Stakeholder Engagement : Collaborate with leaders from Treasury, Risk, Compliance, Legal, Procurement, and Technology to ensure expectations are clearly communicated and met.
- Risk & Performance Tracking : Proactively monitor vendor KPIs, SLAs, and deliverables. Identify risks or delays and take or escalate corrective action as needed.
- Executive Communication : Deliver structured, concise, and actionable updates to senior leaders, translating vendor progress and internal coordination into program-level insights.
Basic Qualifications
Bachelor's degree or equivalent work experienceU.S. Citizenship required (due to federal program involvement)At least 10 years of experience in program / project management or vendor oversight in regulated environmentsPreferred Skills / Experience
Strong understanding of governance structures, compliance standards, and cross-functional coordinationExcellent communication, influence, and stakeholder engagement skillsExperience with financial services or federal programsKnowledge of federal compliance and third-party risk management practicesFamiliarity with document workflow platforms such as Tungsten (Kofax) Total AgilityProficiency in project tools like MS Project, JIRA, or similarUnderstanding of SDLC and vendor onboarding processesLocation Expectation
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and flexibility to work outside the office location for the other days.
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.