Operations Manager

Operations Manager - Hauling

Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit. The Operations Manager - Hauling works with his or her General Manager, and other managers in the business unit, to execute a local market strategy that complements the Area's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager - Hauling oversees all matters related to collections operations, effective safety and accident prevention programs, compliance with standards and drives change management initiatives that contribute to the growth and durability of the business unit.

Principal responsibilities include managing a staff, implementing and executing plans to complement the business unit's strategic and operating plan, ensuring maximum productivity and route management systems, interacting with customers and local, state and federal government employees to resolve customer service concerns, overseeing effective safety and accident prevention programs, leading operations to ensure compliance with all standards, approving expenses and managing budget for the operations department, developing a best-in-class team and workplace culture, and building and maintaining strong and effective relations with relevant government, community and environmental groups.

The qualifications required include demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy, demonstrated ability to lead change initiatives, ability to direct large staff, process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrated problem-solving, analytical, critical-thinking and decision-making skills, demonstrated ability to optimize near-term results that contribute to long-term sustainable success, collaborative nature, creative thinker who challenges conventional solutions, demonstrates and promotes ethical behavior, and strong leadership skills with an emphasis on hiring and developing high performance teams.

Minimum requirements include a high school diploma or GED, and a minimum of 2 years of supervisory or management experience or participation in Republic Services' management trainee program.

Republic Services offers rewarding compensation and benefits including comprehensive medical benefits coverage, dental plans and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance and accidental death & dismemberment insurance, employee and family assistance program, employee discount programs, retirement plan with a generous company match, and employee stock purchase plan.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Our company values guide our daily actions : Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants.

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers : recycling and waste, environmental solutions and sustainability innovation.

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

Recent recognition includes Barron's 100 Most Sustainable Companies, CDP Discloser, Dow Jones Sustainability Indices, Ethisphere's World's Most Ethical Companies, Fortune World's Most Admired Companies, Great Place to Work, and Sustainability Yearbook S&P Global.