National Account Manager, Walgreens (Chicago, IL Area)
Position Summary
The National Account Manager, Walgreens will directly report to the VP of Sales, Drug &
Specialty and will work in concert with all other related teams, Management, and counterparts to develop and deliver business plans and long-term strategic initiatives with a key focus on driving growth and expansion for the client. This role is responsible for all
aspects of the Walgreens business including strategic account development, budgeting, spend management, pricing strategy, ad planning, display development, business analytics / recaps, projections / forecasts, and program development.
The National Account Manager, Walgreens acts as the liaison between all Walgreens and Rite-Aid teams and cross-functional internal teams to ensure timely and successful delivery of projects and programs to the clients. This position is an integral part of a dedicated Walgreens team to ensure related channels exceed growth and profitability.
Essential Duties and Responsibilities
- Responsible for the top-line sales and bottom-line profitability for all client brands and products within the assigned region(s) and customers.
- Active management and tracking of budgets including shipments, ad spend, markdowns, returns, and misc. spending to manage P&L and deliver profitable results.
- Demonstrates strong selling skills sets and comprehensive product knowledge to enable effective presentation of client's products.
- Develops annual business plan in conjunction with the VP of Sales, Drug & Specialty, which will detail activities to follow during the fiscal year.
- Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals.
- Maintain and develop best-in-class internal communication and documentation including display trackers, project updates, ad calendars, and communication of all channel timelines for all stakeholders.
- Manage and execute end-to-end process of annual planogram conversion execution.
- Complete understanding of pricing and proposal models.
- Demonstrates the ability to carry on a business conversation with business owners and decision makers.
- Maximizes all opportunities in the process of closing a sale resulting in the acquisition of market share from competitors.
- Direct and coordinate activities involving sales of all client's products and other subjects of sale.
- Manage pricing schedules, discount rates, and account coop / advertising / funding.
- Review operational records and reports to project sales and determine profitability.
- Confer or consult with department heads to plan services and to secure resources to support your customer needs / specifications.
- Direct and advise agents / rep groups and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Monitor customers to determine focus of sales efforts.
- Travel to regional / National accounts for business planning meetings estimated at 30%.
- Assists in the implementation of company marketing plans as needed.
- Maintains accurate records of all sales including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft
- Outlook to maintain accurate records to maximize territory potential.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Perform other duties as needed and directed by management.
Relationships and Roles
Internal & External Cooperation
Maintain contact with all clients within the channels to ensure high levels of Client Satisfaction.Demonstrate ability to interact and cooperate with all company employees.Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.Maintain professional internal and external relationships that meet company core values.Proactively establish and maintain effective working team relationships with all support departments.Minimum Qualifications
Education & Experience
Bachelor's degree in business, business administration, marketing, or related field.Master's degree in a business-related field is preferred.5+ years' experience in a sales leadership position.7+ years of sales experience.Proven work experience as a Director of Sales or similar role.Experience within cosmetics, beauty, or personal care is highly preferred.Knowledge, Skills, & Abilities
In-depth knowledge of selling strategies and methods, as well as employee motivation techniques.Strong working knowledge of the company's products, competitive products, and the market.Strong understanding of customer and market dynamics and requirements.Robust leadership abilities and an innovative, entrepreneurial attitude.Impactful strategic planning, organizational, and creative thinking skills.Ability to manage sales budget.Ability to develop sales training programs.Monitor market and competitor activity.Communicate and foster relationships with clients.Strong analytical skills.Knowledge of and insight into market trends, with an ability to think strategically.Willingness to travel and work in a global team of professionals.Ability to travel up to 30%.Proven ability to achieve sales quotas.