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Field Services Engineer
Field Services EngineerAmerican CRS Equipment • New Berlin, WI, US
Field Services Engineer

Field Services Engineer

American CRS Equipment • New Berlin, WI, US
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Overview

Rectification Process and Power Supply Specialist - Industrial Metal Finishing and Other DC Processes

Company Description

American CRS Equipment offers the largest range of high-power, modular, switchmode supplies available in the industry. Serving general metal finishing, automotive, aerospace, nanotechnology, industrial waste treatment, and printed circuit board customers, American CRS Equipment excels at providing customer-specific power conversion and control interface technology with optimal solutions, support, and service. Partnered with CRS Industrial Power Equipment and Wafer Power Technology, American CRS Equipment is dedicated to addressing customers\' power electronic needs with conservatively designed, high-quality products.

Role Description

This is a full-time role for a Field Services Engineer reporting out of New Berlin, WI. The Field Services Engineer will be responsible for performing field service tasks, troubleshooting technical issues, providing technical support, conducting preventive maintenance, and delivering high-quality customer service on-site for American CRS Equipment\'s esteemed clientele. Open to remote stationed technician based on skill and experience.

Responsibilities

  • Perform field service tasks and troubleshoot technical issues on-site or remotely as appropriate
  • Provide technical support to customers
  • Conduct preventive maintenance on equipment and systems
  • Deliver high-quality customer service and maintain strong customer relationships

Qualifications

  • Field Service experience and troubleshooting skills
  • Technical support experience
  • Proficiency in performing preventive maintenance
  • Strong customer service skills
  • Excellent problem-solving skills
  • Above-average verbal and written communication abilities
  • Ability to work independently and as part of a team
  • Relevant technical certifications or a degree in Engineering or related field is a plus
  • Possesses a valid driver\'s license and is able to travel within the United States
  • Ability to stand for long periods and tolerate hot temperatures in the summer
  • Chemical, mechanical, and / or electrical experience is a plus
  • Manufacturing experience is a plus
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Automation Machinery Manufacturing
  • Referrals increase your chances of interviewing at American CRS Equipment by 2x

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