Description
Description
Are you a systems-savvy problem solver who dreams in dashboards and thinks "there's gotta be a better way" when you see a clunky process? Do you understand the intersection of human behavior and system integration? Can you watch a workflow and think "wow this could be way more efficient!"
Good! Because we need you!
At HiViz Lighting, we don't just build lights for emergency vehicles — we build smarter ways to serve those who serve others. We're growing fast, and we're on the hunt for an Operations Systems Manager who can help us scale with precision, automation, and a touch of brilliance.
This isn't an IT role, and it's not just clicking around in a CRM. You'll be the engine behind how our tools — ERP, CRM, project management, and support systems actually work together to move the mission forward.
What You'll Own :
Business System Optimization
- Spot system bottlenecks and fix them before they slow us down
- You'll be the internal owner of our ERP, CRM and project tools
- Configure, maintain, and enhance workflows
- Recommend updates or tools that keep us on the cutting edge
Cross-Functional Process Improvement
Partner with Ops, Finance, Sales, Engineering, and Customer Experience to make workflows cleaner, faster, and less "ugh"Translate real-world friction into backend system magicRoll out updates with clear timelines, communication, and zero chaosAutomation & Integration
Build automations and integrations that eliminate manual busyworkUse tools like Zapier, Power Automate, and native APIs to link up our systemsCoordinate with IT or vendors for more complex tech liftsMonitor integrations and fix issues before anyone else even noticesData Management & Reporting
Structure clean, usable data across platformsBuild dashboards and reporting tools leaders want to useSupport ad-hoc data pulls or exports for visibility and planningBe the reason our data makes sense and matches across systemsDocumentation & Support
Maintain internal SOPs, system guides, and playbooksRun quick walkthroughs or training for internal usersBe our go-to internal expert (and maybe our hero) when someone asks, "how do I do this in the system again?"Requirements
You're Probably a Fit If :
You've helped a business scale through system optimizationYou've worked with ERP and CRM platforms (we use SAP Business ONE + HubSpot)You've built automations and streamlined workflows beforeYou love systems — but you care more about how people use themYou're curious, proactive, and confident enough to say, "we could do this better"You've got 5+ years of experience making operations run smoother with techYou're comfortable being the one-person team that still makes things happenBonus Points If :
You have worked with SAP Business ONEYou've worked at a scaling company and built from scratchYou're excited by the idea of joining a company that builds life-saving tech and lives by servant leadershipWhy You'll Love It Here HiViz Lighting is a high-growth, mission-driven company that designs lighting systems for fire trucks and emergency vehicles. We're lean, fast, values-led, and invested in developing great people and great processes — not just products. You'll have a seat at the table to shape how we work, scale, and serve.If you like systems that make sense, autonomy with accountability, and helping the good guys do their job better — you'll thrive here.
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