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Personal Chief of Staff

Personal Chief of Staff

A Hug AwayKaty, Texas, United States
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Personal Executive Chief of Staff.

Reports to : Founder & CEO, Dr. Marisa Williams.

Organizations Supported : A Hug Away Healthcare (Home Health & Hospice), A Hug Away Medical Supplies, A Hug Away Billing Inc., A Creative Genius Learning Academy and the Igniting Visions Personal Brand (speaking, book, media, podcast).

Location : Katy / West Houston area (on-site most days with some hybrid flexibility).

Type : Full-time.

Compensation : $60,000-$75,000 base + bonuses + growth potential.

Our Mission :

A Hug Away Healthcare delivers compassionate, compliant home health and hospice care - including pediatric hospice - while expanding access for families through innovation, community engagement, and strategic growth. Igniting Visions is Dr. Williams’s platform for leadership coaching, writing, and media that equips wounded visionaries to lead with faith, resilience, and excellence.

We’re seeking a Personal Executive Chief of Staff to serve as the right hand to Dr. Williams. This unique role blends executive support, systems management, publicity coordination, and family assistance , ensuring both business and personal priorities run seamlessly.

This is a long-term legacy role - designed for someone who will grow alongside the CEO, the businesses, and the family.

Core Responsibilities :

Executive Support & Operations :

  • Manage and prioritize multiple email accounts, ensuring no opportunities are missed.
  • Provide daily and end-of-day reports with urgent items, follow-ups, and priorities.
  • Manage complex calendars across multiple companies; protect focus time and align with leadership.
  • Draft, format, and polish executive-level documents and presentations (letters, proposals, SOPs, decks).
  • Handle confidential and sensitive information with discretion and professionalism.

Healthcare Admin & Compliance (Non-Clinical) :

  • Coordinate document routing, signatures, and timely submission of physician orders.
  • Support CMS deadlines (NOA / NOE awareness a plus).
  • Liaise with the office manager and billing leadership to ensure compliance logs and deadlines stay on track.
  • Exposure to WellSky / Kinnser, Consolo, Waystar, or Medicare DDE is a strong plus.

    • Brand, Media & Publicity Support :

  • Research and apply for speaking engagements, awards, and media opportunities.
  • Manage press kits, bios, and brand content for Igniting Visions.
  • Coordinate social media posting, light video editing, and simple graphics for brand consistency.
  • Support book manuscript and content production, including formatting and version control.

    • People, Culture & Hiring :

  • Partner with HR to coordinate recruiting, references, and structured interviews.
  • Develop onboarding materials (booklets, videos) and keep SOPs current.
  • Help maintain a high-trust, ownership-driven culture across the team.

    • Travel & Events :

  • Coordinate domestic and international travel, lodging, and itineraries.
  • Must have a valid passport (or ability to obtain one quickly) for travel.
  • Manage logistics for vendor events, conferences, community outreach, and partnership meetings.

    • Special Projects :

  • Support government contracting documentation (HUB, WMBE, SBE, 8(a) pursuit).
  • Assist with pediatric hospice expansion and the safety-items product line (first aid kits, AEDs).
  • Provide structured support for technology initiatives (e.g., wound-care workflows / web app).

    • Personal & Family Support :

  • Provide light family scheduling, school / travel coordination, and personal logistics.
  • Serve as a trusted partner to balance professional and personal priorities seamlessly.

    • What Great Looks Like :

  • 30 Days : Email and calendar systems organized; daily reports consistent; rapport built with staff.
  • 60 Days : Onboarding kit live; social / media cadence consistent; weekly executive briefs delivered.
  • 90 Days : SOPs streamlined; publicity / award tracker active; measurable improvement in efficiency and responsiveness.

    • You’ll Thrive Here If You Are…

  • Proactive & anticipatory - you see the “next three” steps before anyone else.
  • Calm under pressure - steady in healthcare’s fast pace and media deadlines.
  • Discreet & trustworthy - confidentiality is second nature.
  • Owner-minded - you close loops and follow through without hand-holding.
  • Tech-confident - you enjoy making messy processes simple.
  • Bilingual (Spanish a plus) - able to engage diverse communities and partners.

    • Qualifications : Required :

  • 4+ years supporting a senior executive, founder, or CEO.
  • Strong ability to manage multiple email accounts and multitask effectively.
  • Expert in Microsoft 365 / Teams and Google Workspace.
  • Certification in Microsoft Office (Word, Excel, PowerPoint, Outlook) strongly preferred.
  • Experience drafting executive-level documents and onboarding / training materials.
  • Social media coordination and light video editing skills.
  • Strong project management habits (dashboards, task systems, checklists).
  • Willingness to work on-site in Katy / West Houston with hybrid flexibility.

    • Preferred :

  • Healthcare admin exposure (home health / hospice, HIPAA, CMS timelines).
  • Familiarity with WellSky / Kinnser, Consolo, Waystar, Medicare DDE.
  • Recruiting / HR coordination and SOP development.
  • Experience with government contracting or vendor / partner management.
  • Spanish bilingual and passport-ready for travel.

    • Compensation & Growth :

  • Base Salary : $60,000-$75,000 annually (or $30-$36 / hr if hourly).
  • Performance Bonuses (Quarterly / Biannual) :

    • $1,000 annually for email / admin efficiency improvements. Zero inbox goal.

  • $1,500-$2,000 annually for securing publicity / awards / media features.
  • $1,000 for systems improvements.
  • Retention Bonus : $3,000-$5,000 annual loyalty.
  • Growth Path : Opportunity to grow into a Chief of Staff (expanded scope) role as the company / franchise expands ($80K-$100K+ potential).
  • Other Benefits : Flexible hybrid schedule, minimal after-hours needs, long-term role with opportunity to grow with the CEO and family.

    • How to Apply : Text your cover letter and résumé to : (832) 868-4009.

    This version positions the role as Personal Executive Chief of Staff - elevated, strategic, but still realistic for the pay range you’ve set. It shows candidates this is more than admin : it’s about being your long-term right hand across business, family, and brand.

    About A Hug Away :

    A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience.

    Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first.

    If you'd like to be part of the team at A Hug Away, apply now!

    www.ahugaway.com

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    Chief Of Staff • Katy, Texas, United States

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