Advisory Application Administrator

Overview

At N-able, we're obsessed with helping businesses achieve end-to-end cyber resilience—beating cyberthreats before, during, and after attacks. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another...and we have a lot of fun doing it.

We are looking for an Advisory Application Administrator to join our Business Applications team and serve as the subject matter expert (SME) for our BillingPlatform implementation.

This role will partner with Sales, Finance, and Revenue Operations to design, optimize, and scale our billing ecosystem, ensuring operational excellence and supporting revenue growth.

What You\'ll Do

• Own and administer BillingPlatform, advising on system strategy, governance, and new feature adoption.
• Partner with Billing Operations to ensure smooth daily operations and accurate month-end bill runs.
• Configure and optimize BillingPlatform objects, rate plans, formulas, workflows, and integrations (Salesforce, NetSuite).
• Lead usage data management, reporting, and performance monitoring.
• Handle ad-hoc projects, including data enrichment, resolving data discrepancies, and collaborating on data quality report design and distribution.
• Support data migration, compliance, and audit readiness.
• Collaborate with data analysts to respond to data-related requests, including GDPR and security compliance inquiries.
• Troubleshoot and resolve complex issues while driving continuous improvement.
• Perform routine maintenance tasks, including sandbox refreshes, updates, and security patching.

What You\'ll Bring

Purple Perks

About N-able

At N-able, Inc. (NYSE : NABL), we are a global software company that turns IT possibilities into capabilities. We partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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