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Marketing Specialist - ECommerce

Marketing Specialist - ECommerce

Epson America IncLos Alamitos, CA, United States
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Epson, a global technology leader, is seeking an exceptional Specialist, Web Marketing to join our dynamic web team. As a company focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment, Epson offers a wide range of innovative solutions-from home and office to commercial and industrial printers, projectors, and robotics.

In this role, you'll be responsible for Direct-to-Consumer website initiatives, marketing, and operations to deliver impactful Epson brand and product experiences. Join the other exceptional people at Epson America and become part of a high-energy team with a strong manager-coach who will support you to flourish and succeed.

This position is based in our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

What you will be doing

Build Sales and Manage all Promotions

  • Develop and maintain comprehensive Epson online store (E-Store) promotions schedule. Work with sales operations team to ensure communication of promotions and preserve harmony between E-Store and Epson's key channel players.
  • Collaborates with E-Store Operations to ensure pricing and inventory accuracy and management for timely fulfillment of customer orders.
  • Collaborates daily with E-Store Account Manager on inventory management

Customer Relationship Management

  • Work closely with the CRM team to implement permission-based email marketing programs for E-Store by defining campaign objectives and incentives, segmentation, creative development, ROI analysis and reporting, in conjunction with key marketing stakeholders.
  • Website Merchandising

  • Provides analysis and reporting on website operational statistics and makes recommendations for enhancements (e.g., number of page views, user behavior patterns, etc).
  • Merchandise and maintain all promotional web areas throughout the site (product pages, banner ads, etc.).
  • Contributes to the development and implementation of site merchandising plans to promote targeted products or programs.
  • Develop and maintain a promotional banner schedule, communicate the schedule to e-marketing management, work with agencies to design banners, and execute on schedule.
  • Website Maintenance

  • Collaborate with internal stakeholders to maintain online product catalog
  • Launch Certified Refurbished product detail pages
  • Maintains the Epson Store homepage to merchandise the latest promotions, featured products, and cross-sell; Supports the development and publication of seasonal campaign landing pages
  • Department Management

  • Operates within budgetary constraints.
  • Maintains written departmental standards and procedures.
  • What you will bring :

  • Requires some specialist or admin experience (2-5 years)
  • Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
  • Strong attention to detail, particularly when managing promotions and pricing to ensure accuracy across all retail channels.
  • Demonstrated ability to learn new systems quickly; experience in similar roles using different platforms is acceptable with a willingness to be trained.
  • Self-motivated and comfortable with repetitive, data-driven tasks while maintaining high accuracy and consistency.
  • Ability to collaborate cross-functionally with teams such as Sales, Sales Operations, CRM, and Creative Services.
  • Experience with website merchandising and building seasonal or promotional pages is a plus.
  • Comfortable working with web analytics tools to interpret user behavior and page performance; able to draw insights and make recommendations.
  • Creative thinker with a passion for improving user experience and driving online sales.
  • Enjoys seeing the tangible impact of their work on a live website and takes pride in execution quality.
  • Strong organizational and time management skills to manage multiple promotions and campaigns simultaneously.
  • Employee Benefits

    In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you'll also enjoy a variety of attractive, industry-leading benefits.

  • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!
  • The starting annual base pay for this role is between USD $82,837 and $113,901. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as : training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

    Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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    Ecommerce Specialist • Los Alamitos, CA, United States

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