Implementation Specialist - LinOS

Job Description Summary

The Conversion Specialist plays a critical role in Lineage's Warehouse Management System (WMS) conversion program, ensuring that legacy warehouse operations transition successfully into Connect, our flagship WMS. This role is execution-driven and hands-on, combining elements of business analysis, system configuration, data mapping, and testing.

Working closely with the Data, PM, Special Ops, and B2B Integration teams, the Conversion Specialist will help ensure that warehouse sites are fully configured, tested, and ready for training and go-live. This role requires both technical fluency in WMS platforms and strong business knowledge of cold storage and 3PL operations. Moreover, the person in this role will have opportunities to support future-facing WMS initiatives and enhancements as Lineage's technology stack continues to evolve.

Essential Job Functions

Leads onsite business discovery sessions to document requirements and identify site-specific nuances.

Configure Connect to support customer and product setup, scheduling, reporting, and order management.

Partner with the Data team to map and validate legacy data into Connect, ensuring SOX compliance.

Own and execute User Acceptance Testing (UAT) and integration testing, ensuring systems are fully tested before Special Ops training and go-live.

Collaborate with PMs to align project schedules, milestones, and deliverables.

Act as technical liaison with site operations teams, Special Ops, and B2B Integration to ensure conversion readiness.

Maintain clear documentation of data mappings, configurations, and testing outcomes.

Support go-live activity remotely or onsite when facilities and planning allow.

Collaborate with Leadership to create concise PRD's when application enhancements are required.

Support other project related, technology stack applications such as Lineage Link, as assigned.

Skills & Qualifications

Bachelor's degree or equivalent experience in Information Technology, Supply Chain, or related field.

4+ years of experience in WMS implementation / conversion (i.e., Connect, JDA / Blue Yonder, Warehouse Advantage).

Strong knowledge of cold storage / 3PL operations , including inventory control, billing, scheduling, order management and reporting.

Hands-on experience with WMS configuration, data mapping, and UAT / integration testing .

Ability to manage multiple projects simultaneously in a fast-paced environment.

Strong analytical, problem-solving, and interpersonal communication skills.

Proficiency in MS Office; Confluence and JIRA experience preferred.

Willingness and ability to travel 50-60% , primarily domestic, but including North American international travel such as Canada.

Required Competencies

Business Acumen : Analyzing information, making sound decisions, solving problems, and applying a global perspective to WMS conversion projects.

Conviction : Adapts effectively to change, shows creativity, and resolves conflicts constructively in fast-paced project environments.

Personal Integrity : Acts with integrity, demonstrates sensitivity to others, and builds trust across diverse teams.

Results Driven : Takes initiative, prioritizes effectively, and assumes ownership to deliver successful conversions.

Preferred Skills

Prior experience as a WMS super-user or system administrator.

Exposure to emerging WMS technologies and integrations (e.g., warehouse execution layers or complementary systems built on a WMS).

Experience working in cold storage, food distribution, or logistics environments.

Knowledge of B2B / EDI systems integration (nice-to-have, not required).

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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At Lineage, we have a shared purpose : We are transforming the food supply chain to eliminate waste and help feed the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

Working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

If you are having trouble applying, contact our Human Resources team here : Contact Us | Lineage Logistics ()

At Lineage Logistics, helping to feed the world is more than a job - it's a purpose we live every day. Lineage is one of the world's leading temperature-controlled logistics companies. Driven by our core values, we're reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's annual list of the World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you'll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.