Quality Safety & Protocols Coordinator

Description

Oversees and directs the Quality Assurance program of the Department of Pathology. Monitors the laboratory compliance with regulatory agencies and all departmental Safety issues. Responsibilities include POCT services hospital-wide and Educational programs as directed by the Pathologists.

Responsibilities :

1. Quality assurance program :  Oversees and guides the QA program within the Department of Pathology. Develops and evaluates monitors to measure departmental performance. Annual QA Report. Analysis of QA data to identify problems, propose solutions and follow through.

2. Communications :  Actively communicates with any applicable operations manager & Technical Specialists & Supervisor concerning QA, QC, technical and nontechnical issues. Develops routine lab satisfaction surveys, monitors results and suggest improvements. Effectively coordinates lab participation in community and hospital sponsored health events when needed in coordination with the LIS department's marketing personnel & ARRL Operations Mgr or Mgr. Client Services. Communicates all new or updated protocols to appropriate staff in a timely manner.

3. Regulatory affairs and safety : Oversee the safety issues of the department and is the liaison for interdepartmental and hospital-wide safety. Monitoring and assuring compliance of regulatory requirements,  CAP / AABB / FDA / JCAHO / DPH inspection oversight Regulatory affairs and safety.  Chairs PCE Subcommittee and maintains minutes, develops and implements routine audits for tracking QA.

4. Point-of-care testing :  Guides and oversees the POCT Program. Evaluate and propose new tests and instruments Point-of-care testing.  Oversees the implementation of new POCT testing, procedures or instrumentation. Performs audits for hospital POCT programs.

5. Other duties and functions :   Participates as an effective "Shift Officer" within the ARRL and its assigned tasks including weekend supervisory coverage. Assigns and monitors special projects per request of the Pathologists and / or Administrative Director.  Participates in personal continuing education activities.  Attends departmental and supervisory meetings.

6. Education / Training :    Performs staff training and completion of training checklist for new hires and existing staff. When required creates and conducts training seminars in matters of safety, quality, security and other policy issues. Designs competency assessment tools to verify staff competency as it pertains to the ARRL personnel.  In conjunction with the Operations Manager develop cross-training programs tailored to the job descriptions and needs of each staff member.

7. Education Coordinator :   Efficiently schedules all students from affiliated institutions for rotations throughout the Department of Pathology. Acts as an effective liaison between affiliated schools and Norwalk Hospital. Represents the Hospital and / or Department of Pathology at various educational programs both internal and external as assigned.

8. Performs other duties as assigned.

9. Fulfills all compliance responsibilities related to the position.

Required : BS MT (ASCP) required. Five plus years of experience in the role of Safety Officer for a Hospital or health center based clinical laboratory is required and extensive Quality Assurance experience including regulatory affairs is a needed for this highly visible position. Master degree prepared candidate is preferred but not required.

Desired : Being able to develop, communicate and monitor QA and Safety Program within the Clinical lab