User Experience Researcher I Job at Paychex in Cincinnati

Overview

At Paychex, a UX Researcher I's primary responsibility is to conduct usability studies and generate transformational insights that influence UX design. In this role, you will cultivate partnerships with Product Owners and UX Designers, and provide ongoing feedback to user-driven design solutions that achieve project goals. You inspire insight-driven improvements at all stages of product development by collaborating with cross-functional teams and delivering oral, written, and visual presentations.

Responsibilities

• Partner with UX Designers and Product Managers to choose appropriate research method(s) in a fast-paced, rapidly changing environment; collaborate with Product Managers to incorporate complex technical and business requirements into research plans
• Plan and implement usability studies, including developing a research plan, screening and recruiting participants, facilitating sessions, analyzing results, and communicating results and recommendations
• Implement additional UX Research activities as needed, including surveys, focus groups, ethnographic studies / contextual inquiries, interviews, and usage analytics
• Stay current with new research or testing methods; willing to innovate and try new methods
• Other duties as assigned to support the general purpose of the user experience function

Qualifications

Compensation

In the spirit of pay transparency, the starting base pay range for this position is $78,300 - $123,100. This range is the base pay only and does not include other components of the total rewards package. If hired at Paychex, overall compensation will be determined based on factors such as geographic location, skills, education, and experience, which may result in total compensation outside of this range.

Live the Paychex Values

What’s in it for you?

Not sure if you meet every requirement?

At Paychex, great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

Additional details

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