Director of Human Resources Services

Title :

Director of Human Resources Services

Department : Office of the CHRO

Reports To :

Vice President of Human Resources

Position Type : Staff

Position Summary :

The Director of Human Resources Services develops strategies, policies and

leads innovative solutions on best practices and continuous improvement for

faculty and staff, proactively anticipating needs and developing programs

aligned with the university's mission and strategic priorities. The Director of

HR Services is a strategic and hands-on leader responsible for overseeing the

delivery of core human resources services through a team of HR Generalists.

This role ensures consistent and high-quality support for managers in areas

including personnel actions, performance management, organizational design,

policy administration, and compliance. The Director drives operational

excellence, fosters a strong employee experience, and partners with HR subject

matter experts to deliver integrated HR solutions across the organization. They

champion inclusive practices that support a diverse and equitable campus

community.

Essential Functions :

• Provides consultative guidance, develops and mentors a team of HR Generalists in providing responsive, consistent, and high-impact HR support to departments and employees.
• Provides guidance to managers in creating a positive and inclusive working environment.
• Provides counsel and advice to the Provost, Deans and other leadership on all faculty and staff personnel matters.
• Conducts and oversee sensitive employee investigations, ensuring timely resolution and compliance with legal standards.
• Serves as a trusted advisor to managers and staff on a wide range of HR matters, including policy interpretation, conflict resolution, and organizational effectiveness.
• Oversees the administration and compliance of HR policies, procedures, and programs, ensuring alignment with employment laws and organizational goals.
• Collaborates with Talent Acquisition, Benefits, Compensation, Learning & Development, and other HR subject matter experts to ensure a seamless and coordinated HR service delivery model.
• Partners with leaders to drive performance management, talent development, workforce planning, and employee engagement initiatives.
• Drives process improvement by leveraging existing and emerging HR technologies.

Prerequisite Qualifications :

Preferred Qualifications :

Bargaining Unit : Non-Aligned

Range / Band : Salary Information :

In compliance with the NJ Pay Transparency Law, the annual salary range for this position is $130k-$150k (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items.

To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page : https : / / hr.njit.edu / health-benefits.

FLSA : Exempt

Full-Time

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