Job Summary The Outbound Supervisor is responsible for monitoring and maintaining Pick / Pack standards and getting orders out in a timely manner, consolidating customer orders and preparing them for shipping by specific carrier, and ensuring that E-Commerce order meet company standards.
The Outbound Supervisor will have oversight of the E-Commerce, Packing, Picking, and Shipping Departments.
Key Responsibilities Include :
- Participates in proactive team efforts to achieve departmental and company goals Train and manage associates to achieve completion of the work with maximum productivity, while assisting in the development of productivity and accuracy standards Track and ensure that customers’ orders are processed and fulfilled in a timely manner and processed products for shipping are delegated to the correct courier Develop efficiencies throughout the operations process Log materials to maintain and organize adequate supplies Stacking boxes on pallets to be loaded onto trucks and ensure pallets are stretch wrapped correctly Generate labels for boxes to be shipped Oversee incoming and outgoing shipping activities to ensure accuracy and condition of shipments Determine shipping priorities and methods required to meet shipping schedules Arranging transportation that optimizes service and cost Inspecting loading operations to ensure compliance with specifications Determining work procedures, preparing work schedules and expediting workflow Investigate and solve customer problems and issues Ensuring that all employees are in compliance with all applicable health and safety regulations and other company-related policies and procedures As Supervisor participates in the selection process of new employees, advises and directs the teams; assists with performance appraisals; maintains assignment completion schedules; disciplinary problems are referred to a higher level.
- Performs similar and higher level tasks.
Supervision :
This position is frequently managed by the DC General Manager or Assistant DC Manager.This position supervises the Picking Lead and Packing & Shipping Lead.Qualifications :
High School Diploma or General Education Degree (GED) Computer Literacy Comprehension of multiple forms of data Proficiency in Windows and Microsoft Office Ability to problem-solve Attention to detail Three years in the Order-Processing and Shipping Departments Skills Required : Safety Time management Willingness to learn computerized scanning device Physical Demands This position requires standing 60% of the day, light lifting (up to 50 lbs.) for 30% of the day, and stooping for 10% of the day. Powered by JazzHR