Customer Experience Internship, Summer 2026

Customer Experience Internship, Summer 2026

Under close supervision, this position will gain hands-on experience providing an exceptional customer experience. This role learns to embody a customer-centric focus and partner with internal teams to provide timely communication and a high-quality experience. This role will gain exposure to operational workflows, relationship management, and technology integration within a transportation setting.

Gain exposure and understanding of the transportation industry

Work with a managed client base to continuously improve shipment operations, such as automated tracking, online booking / shipment management, communication on accessorials, and offering solutions based on shipping patterns and needs

Build an understanding of operational considerations (capacity, seasonality, pricing, etc.), key performance indicators, and customer needs that influence freight movement, growth opportunities, and customer interactions

Observe and practice account management strategies through understanding J.B. Hunt service offerings, market impacts, and scorecards to be able to identify correlated solutions J.B. Hunt can provide

Learn about the technology and tools J.B. Hunt leverages to streamline workflows and enable customer access to order management

Minimum Qualifications :

Currently enrolled in an undergraduate degree program OR graduate degree program in good standing at an accredited college or university. Must be able to work 40 hours a week during the summer.

Preferred Qualifications : Junior or Senior level preferred

Ability to adapt to a dynamic work environment and shifting priorities and directives

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Willingness to work flexible hours

This position is not eligible for employment-based sponsorship.

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time : medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

GED (Required), High School (Required)

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.