Leadership Opportunities At Dunkin' Donuts
Using your leadership skills, you will :
Oversee and develop strategies to achieve the store's financial and guest service goals while addressing the store's challenges
Coach and strengthen Assistant Managers and Shift Leads as team leaders
Serve as a resource : store operations, staffing, company policies and procedures, and resolving key guest issues
Responsibilities include (partial list) :
Able to perform all duties of restaurant team members
Ensure that the store is meeting operational and food safety standards
Deliver outstanding hospitality, guest service, and provide problem resolution
Ensures that the restaurant correctly executes new products and processes in a marketing window
Deliver consistent execution of systems and processes
Ensures a safe, secure, sanitary, and "like new" environment
Recruit, hire, onboard and develop team members
Train, motivate, develop, coach, and reward a high performing team
Monitor, appraise and review restaurant employee performance
We'd love to hear from people who have :
Experience in the restaurant industry or related industry, quick service and drive thru experience is a plus
Excellent communication skills with ability to connect with and motivate team members
Prior experience leading a team, including training and coaching
Strong organizational, interpersonal, and problem-solving skills
Willingness to learn and embrace change in a fast-paced environment
A team player that has a great attitude, a desire to learn, works well with others, is honest, and has integrity
Manager • Malvern, PA, US