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Medical Coordinator

Medical Coordinator

Insight GlobalCharlottesville, VA, US
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Job Description

Job Description

Insight Global is hiring for a Medical Office Coordinator for one of our healthcare clinics in Charlottesville, VA (Rio area). As a full-time coordinator, you will be expected to work Monday-Friday (8 : 30AM-5PM). The ideal candidate thrives in a fast-paced environment, communicates effectively, and is committed to delivering exceptional patient care and administrative excellence.

Responsibilities Include :

  • Maximize monthly schedule by filling 44 FNA (First Need Appointment) slots and additional support appointments.
  • Engage patients through phone calls, letters, emails, and community outreach.
  • Answer all inbound calls promptly and professionally.
  • Assist with new patient consultations and guide them through initial steps.
  • Verify insurance benefits for hearing aids / devices and related services assertively and accurately.
  • File Medicare and health insurance claims in a timely and precise manner.
  • Collaborate effectively with staff to support overall clinic goals.
  • Maintain clinic cleanliness, signage, refreshments, and furniture.
  • Request necessary resources and assets to support clinic initiatives.

REQUIRED SKILLS AND EXPERIENCE

  • High School Diploma or GED
  • 2-5 years of experience as a Medical Receptionist or in Patient Services
  • Experience handling inbound & outbound calls with patients, providers, or insurance - [scheduling, referrals, claims, etc.]
  • Strong knowledge of processing insurance - follow-up, copays, prior authorizations, billing, etc.
  • Great communication skills - written and verbal
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    Medical Coordinator • Charlottesville, VA, US

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