IT Manager

Job Description

Job Description

Job Title IT Manager

FLSA Status Exempt

Department Information Technology

Reports to Title Director of Information Technology

Position Summary

This position is based in Davenport Iowa, onsite full-time and will be dedicated to supporting our facility in Davenport Iowa while assisting the Pleasant Prairie, Wisconsin facility remotely. This position will manage IT infrastructure and service in a manufacturing environment.

Responsibilities

IT Infrastructure Management

• Oversee the installation, configuration, and maintenance of hardware, software, and networking systems.
• Ensure the security and integrity of data, networks, and systems through regular updates, patches, and backups.
• Assist in the development and implementation of IT policies and procedures to ensure efficient and secure operations.
• Create and maintain documents and processes related to systems, support, and networks.
• Provide advanced-level technical support as needed for internal IT staff and customers.
• Manage day-to-day support requests and support issues.
• Assist with management, support and maintenance of Virtual Infrastructure.
• System Maintenance : Oversee system backups, disaster recovery plans and ensure minimal downtime through proactive maintenance.
• Provide onsite technical support to staff, addressing hardware and software issues promptly and effectively.
• Assist remote facilities with IT support via phone, email, and remote support tools.
• Coordinate with external service providers for complex troubleshooting and repairs.

Management

Team Leadership

Qualifications

Physical Demands and Work Environment :

Work is performed in a manufacturing and office environment. Frequent to maximum activities include : speaking, hearing, walking, standing and sitting. Must be able to lift 5-60 lbs, kneel, squat, climb and stoop occasionally.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Fair Oaks Foods assures equal employment opportunity in all its hiring and employment policies and practices, which include all aspects of employment, such as recruiting, hiring, promotions, transfers, demotions, layoffs or terminations, compensation, benefits, training, company-sponsored education, social and recreational programs or events, and all other terms, conditions, and privileges of employment. These policies and practices are administered without regard to “legally protected categories” such as : race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual orientation, pregnancy status or medical conditions related to childbirth, and / or any other factor protected by law.