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Principal Technical Program Manager
VirtualVocationsRochester, New York, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Principal Technical Program Manager.
Key Responsibilities
Define and govern processes for Production Incident, Problem, Change Management, and escalations for services in Public Cloud (Azure and AWS)
Maintain a portfolio of key technology vendors and oversee technology spend and vendor relationships
Drive cross-functional SaaS transformation initiatives and develop quality metrics aligned with business objectives
Required Qualifications
10+ years of Service Management experience in SaaS or Managed Services environments
Mastery of reporting and metrics development in SaaS / Managed Services environments
Excellent vendor management and negotiation skills
Finance and Business acumen with the ability to articulate cost impacts
Experienced in technical infrastructure including Cloud (Azure and AWS) operating environments
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