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Operations Support Specialist

Operations Support Specialist

Lamb Weston HoldingsRichland, WA, US
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Operations Support Specialist

You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.

A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description

This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and / or specialized support to all plant operations including : Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.

Provide professional, positive Customer Service for all external visitors and employees

Answer incoming telephone calls and assist caller or forward to appropriate personnel

Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel

Responsible for checking in Visitors / Vendors and ensuring they sign in properly

Monitor visitor access and Visitor Logs

Perform time card reconciliations

Monitor On-premise Reports during shift

Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs

Approve / deny employee vacation requests as needed

Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary

Monitor Time & Attendance

Enter payroll adjustments as needed

Document / log all employee call-ins and check Voice Mail throughout the shift

Assist with new hire orientation

Assist employees at self-service kiosk as needed

Create, maintain, and update company security badges for employees and contractors using the AMAG system

Perform other clerical duties as needed such as filing, copying, and faxing

Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible

Other duties as assigned

Basic & Preferred Qualifications

  • High school diploma or equivalent required.
  • Computer proficiency with software systems including but not limited to Microsoft Office (Windows, Word, Excel, etc.) and / or other web-based applications required.
  • Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via email required.
  • Proven experience establishing and maintaining positive working relationships with team members and supervisors required.
  • Prior work experience maintaining timekeeping, payroll, or HR compliance systems and processes preferred.

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include :

  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services mental health and other concierge type services
  • Benefits may vary based on location, job role / level, job status, and / or the terms of any applicable collective bargaining agreements.

    Job Requisition ID : Req-258728 Time Type : Full time The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date : 11 / 28 / 2025 In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is : $41,430.00 - $62,150.00

    Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.

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    Operation Specialist • Richland, WA, US

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